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I think the charger is the problem. I ordered one of these and then it wasn't charging the day I got it....it's supposed to go from red, to orange to green as it charges, but the red LED just goes off after a while, before the headset is fully charged. I solved this by charging it through a USB-to-miniUSB cable on my laptop USB port. This worked beautifully....unfortunately I think the H700 chargers are faulty.
The Headset light should turn red when you plug it in. Check to makes sure the power outlet works. If it does, it might be defective. I would return to the store you bought it from and get a replacement. I purhcase many of these for my business, and never have seen that. It might just be a defective unit.
The rechargeable battery may have reached it's limit of recharges. You can try leaving it on until you no longer see life (any light) coming from the H700. You want to drain it completely. Than charge it, (take note of how long it takes to reach full). If it dies like before in 15 minutes than the H700 is dead. You can take it to a Motorola store & might be able to exchange it for less than you first bought it. Or you can go here (Click the link) for a new one. http://www.tigerdirect.com/applications/SearchTools/search.asp?keywords=Motorola+H700&image12.x=13&image12.y=15
Just have to re-pair it.With the H700 BT headsets the pairing mode is different
from other BT headsets. to put it in pairing mode you first hold the
talk button on the headset until the purple light comes on.Right after
the purple light comes on you have to flip open the headset for it to
stay in pairing mode. From there you continue through the phone. It
will ask for a password; that will be "0000". then connect.
Wait, how long have you waited for it to charge? It's supposed to stay red until over 80% charge, then switch to yellow. When it is fully charged, it goes to green.
When you mean it stays red when plugged in, have you waited the 2 hours?
I don't know if it is the same case as mine, but my H700 does not connect or work at all after a few days of non use. Battery discharges completely. It is odd but if I connect it to charger - it is lit red and starts charging again... So try to charge your H700 fully, then after a few days try to connect (knowing you gave it a full charge a few days ago)and see if will work. If not - connect to a charger. If light goes red - you got a battery problem just as me. Hope it helps at least a little bit.
First: When charging the light should be steady. If the battery is less than 20% charged it should be red. More than 20% it will be yellow. Fully charged it should be green. Make sure your microphone is closed when charging.
Second: Have you "Paired" the H700 and the phone? If not you need to. To put the H700 into "Pairing Mode" do this:
Make sure the H700s microphone are is in the off position. Push in and
hold the button on the H700 until the light lights up purple. Release
the button and quickly open the microphone button. The light will stay
purple and you are now in "Pairing Mode". Now follow the instructions
for your phone to pair with a BlueTooth unit. When it asks for a code,
use 0000 (that is 4 zeros).