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Cant go online with my ps3

I hooked up the ps3 through the cable modem with an ethernet cable but every time i run the connection test it says ip address timed out can you help me

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Re: cant go online with my ps3

I have a problem, i have just bought an ethernet cable, and plugged it into my ps3 and modem but when i try and go to playstaion store it says ethernet cable not connected????? how do i go online with my ps3????

Posted on Mar 02, 2008

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Re: cant go online with my ps3

If you are using a router you may be blocked my the routers firewall. Double check that your IP address and settings are right.

Posted on Jan 03, 2008

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How do I hook my ps3 to the internet using a eithernet cable.?
That website has a great guide on how to setup your ps3 for internet connection.
This is what you need to hook up to the net for your PS3
1.You need a MODEM which is the "box thing" that connects to your pc.
1. You need a ROUTER which connects to your MODEM and in to your PC. The router allows for both the PC and the PS3 to use the internet at teh same time. Unplug the wire that goes into your PC and plug into your ROUTER so that the modem is connected to the router not the PC
3. You need to connect your PS3 to the router with an ethernet cable and your PC to the router with an ethernet cable
4. Go to that web site and follow the instruction on how to set up and account on your PS3 and get going online and have fun!! Good luck!

Mar 30, 2011 | Sony PlayStation 3 40GB System

1 Answer

Connecting internet to the playstation 3

Before connecting the ethernet cable to the back of your Playstaion3 hold the modem reset button for 15 seconds, when 15 secs are up connect the ethernet cable to your ps3 system, wait until tour Comcast High Speed Internet goes online again (all the lights are showing fine) then try setting up your Playstation connection settings again, it might work since now you have reseted your modem and the modem will send information to new device, I hope this information works for you, :)

Apr 13, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Cant find IP on hardwired PS3

is that modem setup to a computer before hand? you need it to be programed with a computer then after you access the internet, then hook up the modem to the ps3,

if you bought a new modem then you need to call your provider and have them program it

Jan 30, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

I just bought my sony playstation 3 the problem is that I can't seem to hook it up to my internet it goes to an office beside my house I don't even see my hughesnet satelite on there and i don't know what...

  • Connect your PlayStation 3 game console to your cable modem using an Ethernet cable. The length of the cable needed depends on the distance of your PS3 from your cable modem. The Ethernet cable plugs directly into the rear of your PS3 console, as well as the rear of your cable modem.
  • Power on your PlayStation 3 and your cable modem.
  • Move to the Settings option on the XMB (short for cross media bar--another name for the PS3's home menu).
  • Scroll down to Network Settings and press "X" on the controller.
  • Select the Internet Connection option and make sure it's set to Enabled. Then scroll down to Internet Connection Settings and press "X."
  • Select "Yes" when the console notifies you it will be disconnected from the Internet. Select the "Easy" setting method. Your PS3 will configure your settings automatically. Press "X" when prompted to save the settings and test the connection.
  • This is the Plastation Tech Support No.
    800-345-7669.The working hrs are Monday - Saturday 6am-8pm PT
    Sunday 7am-6:30pm PT
  • If you need to configure your modem to the Hughesnet manually then you will require this settings TCP/IP Configuration

    IP Address Subnet Mask Default Gateway

    Preferred DNS Server Alternate DNS Server

Jan 08, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

IP adress timing out on my PS3

you could try putting in the ip adress get you ip adersses go to cmd prompt in cmd prompt type in ipconfig/all .

Jan 08, 2010 | Sony Playstation 3 (PS3) Console

3 Answers

I cant get onto the internet with my playstation 3 .

If u can get online Playstation Network to the point wer features like adding friends become availible then there shiould be no problem. If you cannot sign in to playstation network then there is a something wrong with your network aettings. If an arror code comes up type into google something like "What does error code *********** on the PS3 mean???". Be specific

Jan 14, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ip and proxy error

well, if you know how to setup the ip addresses manually both on your modem / router and on the ps3 i recommend you do that... but bear in mind that your dhcp server (on your modem / router) should prohibit automatic assignment of that same ip address with your ps3... for that you have to specify a range of automatically assignable ip addresses apart from your ps3...

if you have the dmz (demilitarized zone) option on your modem / router, set it up for the ip address of your ps3, which you've setup manually...


router ip:
ps3 ip:
ip address pool: - (this shpould be manually setup not to interfere with the fixed ip address of the ps3)
dmz host: (ip address of the ps3, which enables "opens" all of the ports for this ip address)

apart from that if you use any proxy servers to connect to the net, you have to specify these in ps3 settings as well...

there are a lot of threads on various forums on how to tweak your network connection to optimize for ps3...

i hope this solves your problem...

Feb 19, 2008 | Sony Playstation 3 (PS3) Console

1 Answer


Hi mon3ymik3,

1. First of all, connect your routers Internet/WAN port to your cable/DSL modem.
2. Configure your router with the settings your Internet Service Provider gave you. The router usually needs to be configured via either a install disc or it's internal webpage. Look up it's default IP and type it into your browser after: http://

(If you don't know them, call their tech. support).

3. Make sure the internet connection works.

4. Look up the settings for a DHCP server and make sure it's on. This will give all the devices connected to the router an IP address within the range or scope you set in there.

5. Connect your PS3 to one of the other ports of the router.

6. Go to your PS3's network settings, make a new connection and set everything to Automatic. Your PS3 will "ask" your router for it's settings.

7. Run a connection test.

8. If test succeeded you should be on your way.

P.S. If you need help configuring your router I will need more information about it. It's brand, it's type etc.

Tell me if it worked.



Jan 17, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Cnt hook up internet to ps3

I have comcast to what i did, because i had the same problem as you was I reboot my modem if you have a modem you can reboot it in the back but first unplug everything from the back all the cords then reboot it last. wait five minutes plug everthing back into plugs and you should get your connections back you would probably have to do this everything you connect to ps3 online hola back if it was helpful email

Jan 01, 2008 | Sony Playstation 3 (PS3) Console

19 Answers

Need help with ps3 internet hook up

The ps3 wifi is very finicky --
While the ps3 scans for a hotspot turn the router off then on so the router aquires the ps3.
Goto settings
Goto network settings
Goto network connection, select enable
Goto Internet connection settings just below internet connection-
Push yes when it says you may be disconnected
Select wired or wireless
For wireless use scan or enter manually
Follow on screen instructions.
Once that is set up return to main menu and go to network near the right
Then once in the internet browser press triangle and goto file and enter the internet address you would like visit.
If all else fail use the ethernet cable to attach it to your laptop. Then run network setup on the laptop and add the ps3.

Nov 10, 2007 | Sony Playstation 3 (PS3) Console

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