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Cant go online with my ps3

I hooked up the ps3 through the cable modem with an ethernet cable but every time i run the connection test it says ip address timed out can you help me

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I have a problem, i have just bought an ethernet cable, and plugged it into my ps3 and modem but when i try and go to playstaion store it says ethernet cable not connected????? how do i go online with my ps3????

Posted on Mar 02, 2008

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  • 64 Answers

If you are using a router you may be blocked my the routers firewall. Double check that your IP address and settings are right.

Posted on Jan 03, 2008


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I try 2 plug my modem up 2 my ps3 but the ip address timed out wat do i do

After you have the Ethernet cable from your modem plugged into your PS3 press and hold the reset button on the back of the modem for about 5-10 seconds. This will reset the modem so that it will recognize the connect to your PS3. Once your done using your PS3 and reconnect the Ethernet cable back to your computer you will have to reset the modem again. Any time you move the Ethernet cable from one device to another you need to reset it after you have the cable connected to what ever device you want to get online with at that time. If you do not want to keep resetting your modem all the time a router will allow for you to have more then one device online at a time. The router will connect to your modem and then your devices will connect to your router.

Sep 24, 2010 | Arris Touchstone 450a (CM450) Modem

2 Answers

Cant find IP on hardwired PS3

is that modem setup to a computer before hand? you need it to be programed with a computer then after you access the internet, then hook up the modem to the ps3,

if you bought a new modem then you need to call your provider and have them program it

Jan 30, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

I just bought my sony playstation 3 the problem is that I can't seem to hook it up to my internet it goes to an office beside my house I don't even see my hughesnet satelite on there and i don't know what...

  • Connect your PlayStation 3 game console to your cable modem using an Ethernet cable. The length of the cable needed depends on the distance of your PS3 from your cable modem. The Ethernet cable plugs directly into the rear of your PS3 console, as well as the rear of your cable modem.
  • Power on your PlayStation 3 and your cable modem.
  • Move to the Settings option on the XMB (short for cross media bar--another name for the PS3's home menu).
  • Scroll down to Network Settings and press "X" on the controller.
  • Select the Internet Connection option and make sure it's set to Enabled. Then scroll down to Internet Connection Settings and press "X."
  • Select "Yes" when the console notifies you it will be disconnected from the Internet. Select the "Easy" setting method. Your PS3 will configure your settings automatically. Press "X" when prompted to save the settings and test the connection.
  • This is the Plastation Tech Support No.
    800-345-7669.The working hrs are Monday - Saturday 6am-8pm PT
    Sunday 7am-6:30pm PT
  • If you need to configure your modem to the Hughesnet manually then you will require this settings TCP/IP Configuration

    IP Address Subnet Mask Default Gateway

    Preferred DNS Server Alternate DNS Server

Jan 08, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

How to get it online with a ps3? I hooked it up to the ps3 with the Ethernet cable. It says connection failed .but it wont go online. Any help would be dearly needed. Thanks

First test the Internet connection by connecting a LAN cable from your DSL or cable modem to your computer and see if you can get into the Internet.
If you can't access the Internet then phone your ISP and get them to test your connection to your modem.
If the Internet connection is OK then click on this WEB site and follow the instruction to configure the PS3 :-

Jan 01, 2010 | Arris SURFboard SB5101 Cable Modem

1 Answer

Cannot share my cable modem connection

You need to connect a router to the cable modem.  The router then gets an IP address from Comcast and provides a gateway between the computers connected to the router.
The modem expects to communicate with a single Ethernet device, and provides an IP address to the first device that provides a piece of data called a MAC address.  By placing a router in-between, the router gets the IP address that lets you communicate on the Internet.  It provides local IP addresses to the equipment connected to the local Ethernet and "routes" those to the Internet.  You can either hook your two devices into the router if it has enough ports, or hook you switch to the router and hook your PC and PS3 into the switch.

May 05, 2009 | Linksys EtherFast EZXS16W 16-Port Ethernet...

3 Answers

I cant get onto the internet with my playstation 3 .

If u can get online Playstation Network to the point wer features like adding friends become availible then there shiould be no problem. If you cannot sign in to playstation network then there is a something wrong with your network aettings. If an arror code comes up type into google something like "What does error code *********** on the PS3 mean???". Be specific

Jan 14, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ip and proxy error

well, if you know how to setup the ip addresses manually both on your modem / router and on the ps3 i recommend you do that... but bear in mind that your dhcp server (on your modem / router) should prohibit automatic assignment of that same ip address with your ps3... for that you have to specify a range of automatically assignable ip addresses apart from your ps3...

if you have the dmz (demilitarized zone) option on your modem / router, set it up for the ip address of your ps3, which you've setup manually...


router ip:
ps3 ip:
ip address pool: - (this shpould be manually setup not to interfere with the fixed ip address of the ps3)
dmz host: (ip address of the ps3, which enables "opens" all of the ports for this ip address)

apart from that if you use any proxy servers to connect to the net, you have to specify these in ps3 settings as well...

there are a lot of threads on various forums on how to tweak your network connection to optimize for ps3...

i hope this solves your problem...

Feb 19, 2008 | Sony Playstation 3 (PS3) Console

1 Answer


Hi mon3ymik3,

1. First of all, connect your routers Internet/WAN port to your cable/DSL modem.
2. Configure your router with the settings your Internet Service Provider gave you. The router usually needs to be configured via either a install disc or it's internal webpage. Look up it's default IP and type it into your browser after: http://

(If you don't know them, call their tech. support).

3. Make sure the internet connection works.

4. Look up the settings for a DHCP server and make sure it's on. This will give all the devices connected to the router an IP address within the range or scope you set in there.

5. Connect your PS3 to one of the other ports of the router.

6. Go to your PS3's network settings, make a new connection and set everything to Automatic. Your PS3 will "ask" your router for it's settings.

7. Run a connection test.

8. If test succeeded you should be on your way.

P.S. If you need help configuring your router I will need more information about it. It's brand, it's type etc.

Tell me if it worked.



Jan 17, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Cnt hook up internet to ps3

I have comcast to what i did, because i had the same problem as you was I reboot my modem if you have a modem you can reboot it in the back but first unplug everything from the back all the cords then reboot it last. wait five minutes plug everthing back into plugs and you should get your connections back you would probably have to do this everything you connect to ps3 online hola back if it was helpful email

Jan 01, 2008 | Sony Playstation 3 (PS3) Console

19 Answers

Need help with ps3 internet hook up

The ps3 wifi is very finicky --
While the ps3 scans for a hotspot turn the router off then on so the router aquires the ps3.
Goto settings
Goto network settings
Goto network connection, select enable
Goto Internet connection settings just below internet connection-
Push yes when it says you may be disconnected
Select wired or wireless
For wireless use scan or enter manually
Follow on screen instructions.
Once that is set up return to main menu and go to network near the right
Then once in the internet browser press triangle and goto file and enter the internet address you would like visit.
If all else fail use the ethernet cable to attach it to your laptop. Then run network setup on the laptop and add the ps3.

Nov 10, 2007 | Sony Playstation 3 (PS3) Console

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