Question about Apple MacBook PC Notebook

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Installer won't run

Hi there,

I'm having trouble with my Macbook. When I download software, I can mount a disk image, but then dragging the install file into my applications folder or double clicking the install file both yield the same result. Nothing. My Internet research yielded a few possibilities- the first being the user account and its permissions, the second being the preferences for a given application. I tried creating a new user, and still encountered the same problem. I tried removing the .plist files, and again, nothing. I have run disk utilitity several times. Still nothing.

Any help would be great.

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Re: Installer won't run

Try this:
In the system preferences, under accounts, at least 1 of your user names must have administrator capacity. When you edit the user, there is a box to check that 'allows user to administer this computer' That should allow you install any software, verified with a password if you have one.

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1 Answer

On Mac book pro, I have installed Axure software, Not able to open it.

Hi Satish
Did you download the Mac Version? .EXE files are for Win PC and won't run on a Mac (Unless you have used BootCamp to install Windows)
The Mac version downloads as a .DMG file (AxureRP-Pro-Setup.dmg) which is a Disk Image and should mount on the Desktop like a Hard Drive.
Apple now turn this off by default so goto Finder Preferences and turn on "Hard Disks" then "Advanced" / Tick "Show all filename extensions"
When the Disk Image shows on the desktop just open it and drag the actual App to the Applications folder (or Desktop). You could then drag it to the Dock at the bottom of the screen to make a quick shortcut (alias)
Also be aware that Apple try to protect your Privacy etc from unauthorised Apps. So if it opens with a warning, you can fix this by going to your System Preferences / Security & Privacy / General and click "Allow Apps downloaded from" click Anywhere.

Hope this takes care of your problem?
If So...Click HELPFUL

Jul 03, 2015 | Apple MACBOOK PRO 15" A1211 T7400 2.33Ghz...

1 Answer

Hi,I m using windows7 on macbook 3,1, but my webcam & blue tooth not found in system. there is apple builtin cam, i try to download the drivers but me plz

You should just need to insert your OSX disk maybe snow leopard, then install bootcamp drivers from it also run apple software update, from the start menu or programs. install the latest free updates and you should be good to go.

Feb 21, 2011 | Apple 13.3 MacBook Intel Core 2 Duo...

1 Answer

When i turn it on it wont stop loading and after about 10 mins it turns off

font.f1 {font: 12.0px Helvetica} Thanks for asking your question with Fixya Support. I will be glad to assist you.

Try running a Disk Repair with Disk Utility using your Mac OS X installation disc or restore disc (which came with your Macbook)

font.f1 {font: 13.0px 'Myriad Pro'}

Insert your Mac OS X Startup disk
•Reboot your Mac
•At the Apple Chime, press the C key and hold it until you see a White screen, gray Apple and eventually a Spinning gear.
• Release the C key only after you see the Spinning gear.
•Mac will boot from the startup disk to the Installer environment
• From the Installer Menu bar, click Utilities > Disk Utility and open up Disk Utility application.
• Click on on the hard drive at the top of the window in the left sidebar and
• Select "Repair Disk"
**Let Disk Utilities run this repair the disk until completion
• At the end of this process, reboot your Mac

See if that process helps bring your Macbook up to the normal desktop.

If it does not, use the SMC reset procedure.

The System Management Controller is an integrated circuit (computer chip) that is usually on the logic board of your Mac computer.

It is responsible for power management of the computer. It controls backlighting, hard disk spin down, sleep and wake, some charging aspects, trackpad control, and some input/output as it relates to the computer sleeping.

• If the computer is on, turn it off.
• Disconnect the AC adapter and remove the computer's
• Press and hold the power button for 5 seconds and then
release the button.
• Reconnect the battery and AC Adapter.
• Press the power button to restart the computer

This should help resolve the issue for you. If it does not however, just let me know.

Thank you.



Feb 04, 2011 | Apple MacBook Mac Notebook

1 Answer

My macbook shows a white screen and a sound only and after that nothing happens

Many computer shoppers choose to buy a Mac not only to use OS X, but Windows as well. That is one strong advantage that Macs have in the Mac vs PC war. Apple computers are capable of running Windows, either through Bootcamp or virtual machines.
So, why aren't Windows PC's capable of running OS X? Well, Windows PC's are capable of running OS X. But, it is against Apple's licensing agreement to do so. Thus, this article is intended for educational and demonstration purposes only. If you want to run OS X the best way possible, get a Mac.
*In order for this to work, your computer must have a processor that supports virtualization. If it does not, you may receive errors. For the most part, any newer processor lines: Core 2 Duo, Quad Core, and Core i7 should all work fine.
But, don't expect to not get errors if you are using an older Pentium 4 machine. The processor must be Intel and not AMD*
Because we will be installing OS X on top of Windows through a virtual machine, the first step is to get some virtual machine software. For this demo, we will be using VMware's Workstation 7.
If you do not feel like purchasing Workstation 7 at this time, you can get a limited trial here. The download may take a good half an hour to complete. Workstation is a 512MB file.
Upon download, go ahead and install Workstation 7 onto your computer. The installation process is very simple just launch the installer, and the VMware installer will guide you through the rest.
One thing to note, when it asks your if you want to do a custom install or a typical install, choose typical install. After the installer finishes, restart your computer
Now that you have Workstation 7 installed, you need a pre-configured VMware virtual machine file to install Snow Leopard on top of. Download this file (alt download) and save it to your desktop.
After you have the pre-configured virtual machine file downloaded, you will need to extract the files using WinRAR or another archive utility. If you do not have an archive utility, you can get WinRAR here.
Note: This file is just a disk image framework, no viruses or anything like that. VMware Workstation uses the disk image format to save and contain virtual machines.
Time to start installing Snow Leopard. Launch VMware Workstation by using the path Start > All Programs > VMware > VMware Workstation. Open up the VMware disk image framework that you just downloaded and extracted.
Select File > Open. Navigate to your Snowy_VM folder, open it, open up the next folder that says "Mac OS X 10.6 Server (experimental).vmwarevm, and choose the 2KB file that is named Mac OS X Server 10.6 (experimental). Click the open button to load the virtual machine.
From the Mac OS X Server tab in the VMware Workstation window, click the edit virtual machine settings icon. You may adjust the hard drive size, memory, etc, to your liking.
Select CD/DVD (IDE) and under the Connection settings, select Use ISO Image File. Click the Browse button and navigate to the Darwin_Snow.iso which is located in your Snowy_VM folder. Click the Open button to select the virtual machine.
Now it's time to power on the virtual machine. Click the Power on this virtual machine option. As soon as the process starts, hold down the F8 key on your keyboard. You should be prompted with a boot menu screen.
If you have not done so already, insert your OS X Snow Leopard Install DVD into your computer's CD/DVD drive. So far, you have loaded a workable virtual machine and framework into VMware Workstation.
Now it's time to actually install Snow Leopard onto that virtual machine disk image. You should see some settings icons located at the bottom right portion of the VMware window. Right-click the icon that looks like a CD and choose settings from the pop up menu.
Go back into the boot screen and select the option C Boot from DVD. Press the F8 button on your keyboard for advanced options and type "-v" without the quotes and hit enter. Now, VMware Workstation should boot your Snow Leopard install disc. It may take a couple of minutes to load
That's all there is to it. You should now be at the normal Snow Leopard install screen. Click continue on the first screen that comes up. On the second screen, click the utilities option in the install window and select disk utility. Use disk utility to change the hard drive format type to OS X Extended (Journaled). Exit disk utility and let OS X install completely.
Upon install of Snow Leopard, your virtual machine will restart. After it restarts you will need to do a couple of things to get into Snow Leopard. Select CD/DVD options, like you did before, and use the Use ISO Image File option.

Sep 26, 2010 | Apple MacBook Mac Notebook

1 Answer

There is a small little coloured ball that comes on my computer and then it freezes while I am playing a game

Thanks for contacting Fixya Support.

Anytime you see the "rainbow pinwheel" which does manifest itself from time to time in Mac OS X environments, this is an indication of either a software issue or even a hardware issue.

Considering you are playing a game, it would be safe to assess that this issue you are having is in relation to the game you are playing (being unresponsive), means that this is a software issue.

There are several variables in regards to fixing issues with the spinning pinwheel in relation to a software.

If your application is not responding, you can first of all Force Quit the application by selecting Apple Command, Option and the Esc keys, and either select the game application in the window, which should be displayed as "Not Responding" and Force Quit or select Finder and simply relaunch it.

If you are unable to get your Mac OS X system to respond at all, then try a PRAM Reset process as shown below:

• First, hold in your power button for approximately 10 seconds to do a hard shutdown, if you have not already turned your Mac off.

• Once your Mac is shutdown, you will need to perform what is called a PRAM reset (Parameter RAM)
This should help with the freezing issue:

• Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously .

• Turn on the computer.
• Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.

• Now, hold the keys down until the computer restarts and you hear the startup sound for the third time.

• Release the keys and allow the Macbook to start up.
--Check to see if you are able to launch and play your game now.

If neither of these steps work, then if you have your Mac OS X installation disc which came with your Macbook, then I would finally recommend you perform these steps below with the installation (Macbook Restore) disk:


Insert your Mac OS X Startup disk (Note: make sure the disk contains the same Mac OS X platform that your Macbook is currently running)

•Reboot your Mac
•At the Apple Chime, press the C key and hold it until you see a White screen, gray Apple and eventually a Spinning gear.
• Release the C key only after you see the Spinning gear.
•Mac will boot from the startup disk to the Installer environment
• From the Installer Menu bar, click Utilities > Disk Utility and open up Disk Utility application.
• Click on on the hard drive at the top of the window in the left sidebar and
• Select "Repair Disk"
**Let Disk Utilities run this repair the disk until completion
• At the end of this process, reboot your Mac

Now attempt to run your game application and see how your system responds after the Disk Repair process.

If the Macbook still persists in freezing or the game application still causes the spinning pinwheel to appear, then you may need to increase your Macbook's RAM memory, as the game may require more memory resources than you current have installed with your Macbook, or it may not be compatible with the current version of Mac OS X you are running with your Macbook.

I hope these steps point you in the right direction.



Aug 20, 2010 | Apple MacBook Mac Notebook

2 Answers

How to save data from hard drive off my apple power book g4

You can drag and drop your files on to an external hard drive or USB flash drive, burn the files to CD/DVD using an application called toast - you will need a CD/DVD writer to do that. If you can find one, you can save your files to a zip disk.

Dec 04, 2009 | Apple PowerBook G4 Mac Notebook

1 Answer

The Updates Mac OS X and Safari Updates can't be Installed.

The latest Safari 4.0.3 requires MacOS 10.5.7 or 10.5.8. Which versions are you using? In fact, all Safari 4 versions including betas require at least 10.5.6. Otherwise IIRC the latest was 3.2.3 of Safari. It should have said that it was not compatible but you may want to go to or Apple and check the requirements.
Also run Disk Utility and Verify the disk and Fix the permissions before and after every install. If the Verify gives errors, you will need to boot from your CD/DVD (SOL on MacBook Air, hope you have an external boot disk or drive) and Repair the disk before working on permissions. There are some "errors" shown for permissions that can be ignored, they have used links (lrw...) where it expects none. -Ken

Aug 17, 2009 | Apple MacBook Air

1 Answer

Start problem

Hi, Sorry to hear you are having problems,
You are describing something quite strange, normally, you get one of those 3 images.
The circle with a slash through it indicates that your system cannot boot that model Mac.
The folder with the ? flashing indicates that a Boot drive cannot be found.
And the Apple Icon indicates that the system is now Booting.
So, your MacBook Pro is suffering from multiple personality disorder.
You would do best to re-install the system right over your old system using the ( Archive and Install ) Option making sure you keep your existing users.
Also, be sure to run Disk Utilities before installing the System, run Repair Disk and Repair Permissions on your internal drive a few times until there are no more problems found, then install.
Once you have done this, your Mac should boot up properly. You will then need to run Software update a few times until there are no more updates.
Sounds intimidating, but don't fret, it's one step at a time..

Apr 02, 2009 | Apple MacBook Pro Notebook

3 Answers

Audio driver for Macbook pro

The drivers for XP are on the official OS X Leopard DVD. Install this when running XP and then run the Apple Drivers Set up on the disk.

Jan 20, 2009 | Apple MacBook Pro Laptop Computer with...

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