My aio printer says color cartridge is empty and i have not printed anything in color, This is the 2nd color cartridge i have bought and never printed in color.

You can perform the Tap 41 Cartridge Health Diagnostics Test: [applies to HP Deskjet 6800/6900/9800]
http://inkjet411.com/?page_id=1741 (refer to 2nd video to understand how to read the printed pattern)

1. With printer power on, press and hold the POWER button.
2. Press the Cancel (X) button four (4) times.
3. Press the RESUME button (Down Arrow) once.
4. Release the POWER button.
5. The Diagnostic Test Report should print.

--- A good HP 93/95/97/99 color cartridge should display 600 good nozzles, while a good HP 92/94/96/98 black ink cartridge should show 672 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to 2nd video on how to read the printout: http://inkjet411.com/?page_id=1741


---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink (special "ink back-up mode").

For information on North American ink refill services at a major retailer near you (should you wish to save ~50% on ink costs), general printing problem resolutions or advanced HP printer diagnosis procedures (advanced cartridge diagnostic tests/cartridge error bypass & printer reset methods, etc.), please visit Inkjet411: http://www.inkjet411.com

The printer needs all cartridges with sufficient ink levels for you to be able to print. The printer will prime every once in a while thus the need for all cartridges to have ink - this will prevent damaging the printhead.

you need to have authentic hp cartridges,if you bought cheaper,it will not work.

the trick is to use an empty color cartridge.

With this type of printer you need to have a full black cartridge to print black and white. The new Canon BCI-24 black cartridge from Staples is only $8.29. These cartridges are even cheaper from refillers. I recommend Cartridge World or Office Depot for printer cartridge refills.

Unfortunately, you cannot used the printer if one of the ink cartridge is empty., compare to the other printers you can print a black text or gray scale if the color is empty or one of the cartridge is empty.

All kodak printers work the same both cartridges should have ink on ink before you can use It.

Yes, unfortunately you do. There is a sensor that makes sure that there is a cartridge installed in both locations.

Good Luck!

E4 says the ink is empty, sometimes you can print if you just press and hold the OK button for a few seconds, but if the error doesn't clear, you will have to replace the color ink before you can print in just black.

go to dell AIO center

click maintain/troubleshoot on the top

under trouble aio problems - click ink levels

click maintenace tabs

and then clean print cartridges and align print cartridges. then try printing a test page.

if this does not work, remove the cartridges and install them again.

let me know how it goes

Remove the right ink cartridge (color). You will get an error saying the cartridge is empty, but ignore that. Hit cancel on your printer. Print your job...when your print screen comes up, under preferences check the box for print colors in black and white. Your printer should print just fine without the color cartridge. Ignore the flashing red light.