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My Creative Zen 16Gb got to the stage where every time I turned it on I would get a white screen. I tried many so called solutions, including those on the Creative website - nothing really workd for any length of time. Eventually, suspecting is was a connection issue with the dispaly, I held the Zen in both hands and twisted the case a few times - nothing broke and my Zen has been working faultlessy for the last three days. Hope this helps.
had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging. posted on Feb 25, 2009
you have windows set to do automatic updates, you most likely had a
windows update installed that caused this conflict with Win Media
Player 11. No fix has been posted by Microsoft yet, so the only
workaround is to Uninstall/Rollback Windows Media Player 11. Goto
<Control Panel<Add/Remove Programs and remove Windows Media
Player 11. Follow prompts, restart computer when prompted to. Also
uninstall Windows Media Player 11 Runtime application following same
This will roll your Windows Media Player back to version 10 or 9,
whichever you had installed prior to version 11. You will need to
re-configure Windows Media Player again.
Your Zen should now be recognized by WMP and Creative software. You
probably need to upgrade your firmware at this point, follow the
instructions on upgrading your firmware, and you should be good to go.
This is a windows problem, not a creative problem. Dont blame Creative
for the screwed up hotfixes that Microsoft puts out on a regular basi
Well, if you are new to the creative zen Nano plus, you may not have figured out how to turn it on. hold the play/pause button until the mp3 lcd screen lights up and that should work. if this is not the case i am sorry i cant help, but i also have a creative zen Nano Plus so i could find out for both of our benefits. i hope i helped!