Question about Creative Labs ZEN V Plus MP3 Player

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Zen v creative, nothing on screen

My zen player does not light up any more.nothing on screen

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  • JoannK Jan 03, 2008

    there is nothing on the screen, it is almost like it won't keep a charge from the usb cable when it is plugged into the computer. I keep getting a battery picture with an electrical plug over top of it. When I unplug the usb cable the zen just has a black screen and won't do anything.

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How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Posted on Jan 04, 2008

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had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

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Creative zen



· Download recovery tool off creative's website.

http://us.creative.com/support/downloads/

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