Question about D-Link DI-624 Air Plus XtremeG Wireless 108G Router (790069250842)

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Router problems When the Router is hooked up You can't get online

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Please answer the following questions --

Is this a new router installation?
IF so -

  • Who is your internet service provider?
  • If they are Cable TV based your wan side router configuration might be correct.
  • If they are Telco (phone line) based your wan side router configuration probably needs to be updated.
How is the connection wired
  • Starting with the cable tv coax or a phone wire plugged into a phone jack
  • Does this connect to a box provided by your service provider? (probably a modem/whatever box)
  • Does an ethernet cable (looks like a fat phone wire with wide connectors on the end ( 8 metal connection points) -- connect the modem to a single port not in a group on your router?
  • Does another ethernet cable connect one if the block of four ports to your computer?
If so you appear to be wired correctly
If not explain to be in the same order preferably how your equipment is wired.
After you reply I will provide additional steps.

Posted on Jan 03, 2008

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