Question about HP Photosmart C3135 All-In-One InkJet Printer

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Have new PC with VISTA

I don't believe printer is compatible

I cannot get printer to scan so I can save to file on PC

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Re: Have new PC with VISTA

Maybe these notes will help you resolve these issues?

Posted on Apr 30, 2008

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Is there any possibility of making this printer compatible with windows 7

With Windows 7, I found that installing the Vista software/drivers in the compatibility mode works well.

Right click on the setup.exe file, left click properties, left click compatibility. Change the compatibility to Vista(Try Vista SP2). Then install the proper drivers. You'll be prompted when to connect the printer(powered on).

***To install drivers, sometimes the file unzips and does nothing. You have to look for the setup.exe file, right click on it, then left click run as administrator***

As for scanning, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program.


Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.

Scanning wirelessly, use the scan buttons on the printer.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Jul 01, 2011 | Dell A940 All-In-One InkJet Printer

1 Answer

I just bought a new HP Officejet 6500 Wireless All-in-One Printer - E709n. When I try to scan, it tells me I have no scan options. What do I do?

If you're using Vista, I had the same problem. To scan, go to MS Paint and choose "file" and "from scanner or camera" then save the file it scans. That worked well for me, as a go-around for Vista. Hope this helps! Lisa

Nov 10, 2010 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Can't scan with my HP officejet 4255 all-in-one

Hope you doing well this year and i am sure that thing will go good as well

the problem you mentioned : When you press the Scan button on the product control panel, nothing happens. A scan does not start.

This issue usually occurs because you do not have the full feature driver installed for the product. Button functions on the product control panel require a full feature software and driver installation for Windows Vista.

Follow these steps to download and install the full feature software from the HP Web site.

1) Turn the product on.
2) Disconnect any USB cable from both the product and the computer.
3) Open a new window to browse to the Select Software and Drivers page:
Click on the Following Link to get the Updated drivers for all OS

DRIVERS HP Officejet 4255

4) Click / select the Operating system
5) Click the Full Feature Software and Drivers option.

6) Click Download only . This option allows you to install the software at any time after the download completes.
7) Click Save , and then browse to the location on your computer where you want to save the file.
8) Click Save . The software downloads to your computer.
Tip: Make a note of the place that you saved the file, in case you want to install it at a later time.
9) When the download is complete and you are ready to install the files, click Open Folder , and then click the downloaded file. The file name ends in .exe .
10) You can accept the default location to save the files. Click Next , and then wait while the installer extracts the files to prepare for installation.
11) When the Install Wizard starts, follow the on-screen instructions to install the software.

Method of Scanning with Windows Photo Gallery
To scan a document using Windows Photo Gallery in Windows Vista, follow these steps:

1. Click the Windows Vista ( ) icon, click All Programs , and then click Windows Photo Gallery .
2. Click File , and then click Import From Camera or Scanner .
3. Click Import , and then click Scan .

Method of Scanning with Paint
To scan a document using Paint in Windows Vista , follow these steps:

1. Click the Windows Vista ( ) icon, click All Programs , click Accessories , and then click Paint .
2. Click File , and then click Import From Camera or Scanner .
3. Make any desired setting changes, and then click Scan .

Method of Scan using Windows Fax and Scan
The Windows Fax and Scan option is only available in the Business, Ultimate, and Enterprise editions of Windows Vista.

1. Click the Windows icon ( ), click Programs , and then click Windows Fax and Scan .
2. Click New scan .
3. Click File , and then click Scan .

Enjoy your new year

Tejodhar Atreya

Jan 04, 2010 | HP OfficeJet 4255 All-In-One InkJet...

1 Answer

Lexxmark x8350 PDF file is to big

I would start by looking at the actual data size of the file.

Next step, I would determine is the flow control between the printer and the PC is working correctly.

If the file is very large or intensive (lots of graphic images), I would break the file into several segments.

For example, pages one to five I would highlight and then do a "Save As" and name the new file as filename1.pdf.

Once the file is saved that way, I would move to page six and do a "Save As" filename6.PDF and so on until I have broken the file into more useful segments.

If you have the file and can send it to me at, I'll be happy to see if I can structure the file for you.


Dec 11, 2009 | Lexmark All-in-One Printer with PictBridge

2 Answers

Need to get hp 1310 onto new pc, with vista

You can download the driver here: HP Full Feature Software and Drivers

To install the driver do the following:

  1. Click the Download only button.
    Note: Make sure the HP All-in-One device is "Not" connected to the computer before running the download file.
  2. Click the Run button to begin the download.
    Note: File is compressed and may take time to expand and run.
  3. Follow the on-screen instructions to begin the installation process.
  4. Click Finish.
  5. Connect the USB cable between the HP All-in-One device and the computer, then turn on the HP All-in-One device.
  6. Your product should be ready to print.

Mar 01, 2009 | HP PSC 1315 All-In-One InkJet Printer

5 Answers

Kodak esp 5 won't scan to computer

Here is the solution I found on the Kodak ESP 5 Support Center web page. Hope it helps or else maybe just visit the web page and browse it to see if you can find the solution to your specific problem.

Question : How do I scan from my all-in-one printer using MICROSOFT WINDOWS Imaging Acquisition (WIA) Drivers on a computer running WINDOWS VISTA Operating System? Answer : For computers running WINDOWS VISTA Operating System:
  1. Click Start > Programs/All Programs, and select Windows Photo Gallery.
  2. Click Scan at the bottom of the Windows Photo Gallery window, then click New Scan at the top of the window.
  3. Select KODAK ???? AiO (where ???? is the model number) from the Select Device window, then click OK.
  4. Click Preview and make whatever adjustments needed to achieve the desired scan.
  5. When you have made the desired adjustments, click Scan.
    During scanning, the progress is displayed.
    When the scan is complete, the file is displayed in the Windows Fax and Scan window, along with a preview of the file.
  6. Click Save as... to save the file, or click the Print icon to print the file from the Windows Fax and Scan application.

Feb 28, 2009 | Kodak ESP 5 Printer

1 Answer

Does not save what i can.

maybe the files you have scan will be save in another folder search the files maybe the folder name that the files save was the date you scan. And also if you scan change the location of the files yuou want to save.(Browse)

Jan 08, 2009 | Canon PIXMA MP160 All-In-One InkJet...

5 Answers

Hp psc 1215 wont scan with vista

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Introduction Some products do not have full scan functionality in Windows Vista. This is because full-featured Vista drivers are not available for all products, especially older products. However, the Windows Vista operating system installed on your computer includes a basic print driver. This driver allows you to scan an original and save it as an image using workaround methods. You cannot use the advanced scanning features that you might have used with your product before you installed Microsoft Windows Vista. Scanning an original and saving it as an image Follow these steps to scan an original document, and then save it as an image. Step one: Load the original Follow these instructions to load the original in the product.
  1. Raise the top cover of the product.
  2. Place your original print-side down on the glass.
    NOTE: The engraved diagram next to the scanner glass shows exactly where to place the document (usually on the right-front corner or the left-front corner).
  3. Close the scanner lid.
Step two: Workarounds for scanning an original and saving it to the computer Select one of the following three workaround methods to scan an original and save it as an image. Method one: Scan with Windows Photo Gallery
  1. Click the Windows (c01319360.gif ) icon.
  2. Click Programs .
  3. Click Windows Photo Gallery . The program opens in a new window.
  4. Click File , and then click Import from Camera or Scanner .
  5. Click Import .
  6. Click Scan .
Method two: Scan with Windows Fax and Scanning
NOTE: This feature and the following instructions work only with Vista Ultimate, Vista Business, and Vista Enterprise versions of Windows.
  1. Click the Windows (c01319360.gif ) icon.
  2. Click Programs .
  3. Click Windows Fax and Scan . The program opens in a new window.
  4. Click New Scan .
  5. Click File , and then click Scan .
Method three: Scan using Paint
  1. Click the Windows (c01319360.gif ) icon.
  2. Click Programs .
  3. Click Accessories .
  4. Click Paint . The program opens in a new window.
  5. On the Paint toolbar, click File , and then click From Scanner or Camera .
  6. Click Scan .

Nov 30, 2008 | HP PSC 1215 All-In-One InkJet Printer

1 Answer

Canon 3000f scanner only produces black pages

your vista OS is not compatible to ur pc. try to install XP service pack 2 or pack 3

Nov 28, 2008 | Canon CanoScan 4400f MultiFunction Color...

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