Question about Dell Dimension 3000 PC Desktop
I recently got a hand me down 3000 loaded with viruses. I did a complete restore and now things are running fine except it acts like there is no CD drive. I checked the BIOS and the drive is set to auto. Also I tried connecting another dvd drive from an older computer and it still says unknown device installed. Help.
In the device manager, delete the items that have the yellow error icon, and the cd drive. Reboot your pc, you will get a message that says found new hardware, install the drivers.
If you do not have the drivers for the devices, go to http://www.driversguide.com/ and search for the drivers, download them and then follow the instructions listed above.
Posted on Jan 03, 2008
Tips for a great answer:
Windows Advanced Options Menu
Please select an option:
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Start Windows Normally
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice
select safe mode with command prompt
Click start run type cmd press Enter
black screen should open DOS mode
this will vary depending on your operating system
type in net user username
For eg. If you want to change administrator password , type net user Administrator
it will prompt you to enter the new password
enter the new password and the password is changed
if this fails you will need to
Select safe mode with networking to download
you could download all of these or just one save them to a usb drive for later use if one fails to remove the password
A CMOS BIOS password recovery tool
Editors note: This tool should only be used by experienced computer users. Please see the enclosed read me if you would like to run it from Windows. Failure to follow instructions (from Windows) will cause your anti-virus to flag this as a virus.
http://majorgeeks.com/Dr._Freeware_System_Utilities_d6416.html Dr.Freeware System Utilities which includes data recovery software, data backup, password reset tools for Windows helps you to maintain your system. Dr.Freeware is freeware, you can download and use it for free.
hope this helps
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