Question about Dell Dimension 3000 PC Desktop

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Not reading CD RW

I recently got a hand me down 3000 loaded with viruses. I did a complete restore and now things are running fine except it acts like there is no CD drive. I checked the BIOS and the drive is set to auto. Also I tried connecting another dvd drive from an older computer and it still says unknown device installed. Help.

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  • Aiken Jan 04, 2008

    The device manager doesn't show the DVD drive to un-install. It only shows the hard drive. It shows the drive as unknown device in the BIOS.

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In the device manager, delete the items that have the yellow error icon, and the cd drive. Reboot your pc, you will get a message that says found new hardware, install the drivers.

If you do not have the drivers for the devices, go to http://www.driversguide.com/ and search for the drivers, download them and then follow the instructions listed above.

Posted on Jan 03, 2008

  • Terri Bates
    Terri Bates Jan 05, 2008

    When you did the restore, how did you restore? What method did you use? Dell's recovery, Windows restore or a recovery cd?

    What OS are you running?



    I found this information at http://www.the-predator.com/dell/



    Dell uses a special data cable for Cable Select, if you encounter a problem of your system not recognizing the CD/RW when using Cable Select (CS) set-up, first check your BIOS to insure that both Secondary devices are set on Auto, if this setting is correct, then the problem may be Dells cable. You have the option of changing both drives jumpers to Master / Slave, or purchase a different IDE cable (ATA/66). Most people have not experienced this problem but it can be an issue.

    Checking BIOS settings: After entering your BIOS set-up screen ( usually hitting delete when Dells logo appears ) you can check and change these settings by using the directions at the bottom of the page which will instruct you on how to navigate your BIOS , but be Fore - Warned, messing around, changing various settings, values, unless you are experienced in this field can adversely affect your system. Using your instructions, navigate to Advanced, under IDE Configuration, make sure IDE Controller is set to Both, if you plan on having a device attached to Primary Slave, it will need to be set to Auto, the same applies to the Secondary Master and Slave, just follow your instructions and you should not have any problems.

    Also I have read that when they had their CD-ROM (DVD) as Master, CD/RW as Slave, they were not able to burn " on the fly ", but reversing the setting worked, others said the exact opposite. The DMA setting is another example, I dare say that 95% of the People state, UN-check DMA box on CD/RW, others claim DMA works for them, then some have had to UN-check DMA on both devices.







    There is loads more information concerning the CD/dvd issues with the Dell desktops and possible fixes. You might want to check it out.

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My compaq presario v5000 runs so slow and i wanted to return it to factory settings to see if that helps thank you.


Just do the following steps and your issue will be resolved.


1) Delete all unwanted data from Drive C.


2) Delete all data that you have copied from Drive C to External HDD


3) Open My computer and go to Tools---> Folder Options---->Click on View Tab----> Check 'Show hidden files and folders' and select OK.


4) Go to C:\Documents and Settings\Administrator\Local Settings\Temp and Delete everything that you see inside Temp Folder


5) Go to C:\WINDOWS\ here you will find folders like $hf_mig$, here you will have to Delete all the folders starting and ending with $ sign.


6) Empty Recycle bin and restart the PC

There are many things that might cause your PC to run slowly or restart at time and then. It could be a fragmented disk; fragmented registry; a virus, Trojan, or spy ware; high CPU and/or utilization due to too many programs running; high disk I/O; or something else.

To check your CPU and memory utilization, run Task Manager. You can start Task Manager by pressing CTRL+ALT+DEL and then clicking on the Task Manager Button. In Task manager, click on the Performance tab and check CPU Usage and PF Usage. PF Usage is an indicator of memory usage. If one or both of these is high, click on the Processes tab, and sort the columns by CPU or Memory to see what processes are consuming the resource. If you are not sure what the process "Image name" is for, Google the name and you should find what the process is for.

If your CPU and memory usage are reasonable, then you may have a different issue. Even if you running anti-virus software, it may be beneficial to scan your PC with another scanner to check for viruses. No anti-virus software is 100% perfect at catching everything. Here are a few good free online virus scanners that you can run to check your PC:

http://security.symantec.com/sscv6/home.asp?langid=ie&venid=sym&plfid= 23&pkj=RRJEDTKJBTVISBYWWYP

http://onecare.live.com/site/en-us/default.htm

http://www.eset.com/us/online-scanner

http://www.pandasecurity.com/homeusers/solutions/activescan/

An excellent free utility for overall system maintenance is Advanced System Care Free ( http://download.cnet.com/advanced-systemcare-free/3000-2086_4-10407614 .html ). I use this utility on a regular basis.

You should always run anti-virus software. There are several very good, free, anti-virus products available. One good source to read editor and user reviews, and safely download anti-virus software, is http://download.cnet.com -- search for free antivirus software. In addition to the reviews, you can see how many people are downloading the software, which is another good indicator of how popular it is.

I have used AVG Free ( http://download.cnet.com/avg-anti-virus-free/3000-2239_4-10320142.html ) , and Avast Free ( http://download.cnet.com/avast-free-antivirus/3000-2239_4-10019223.htm l ). Both are very good, and completely free. At present I am using Avast on all of my home computers.

I have heard good things about Avira AntiVir Free ( http://download.cnet.com/Avira-AntiVir-Personal-Free-Antivirus/3000-22 39_4-10322935.html ), and it has good ratings, but I have not personally tried it.

In addition to Avast or one of the other free anti-virus software packages, I also run Ad-Aware ( http://download.cnet.com/ad-aware-free-internet/3000-8022_4-10045910.h tml ). Ad-Aware is a free anti-malware, anti-spyware package.


Good luck!

Sep 06, 2011 | Computers & Internet

1 Answer

Laptop won't turn off when lid is closed, don't have the option for standby in the shut down menu and there is a lag when i scroll


Switch ON the PC, boot the PC in 'Safe Mode' by continuously tapping F8 button after you switch On.

Let windows boot in Safe Mode and log in to windows.

Go to 'Start'--->Programs--->Accessories--->System Tools--->System Restore

Here you will have to check "Restore computer to an earlier time' and click Next
Now you will find one Month Calendar window with Dates below, go to the previous month by clicking the '<' sign in the upper left hand corner of the Month Calendar and select any date that you see in Bold.


The detail of that particular date should show "System Checkpoint" and time on the right hand side box. Select that date.

Now, Click on Next and System Restore will start and windows will take a reboot.

There are many things that might cause your PC to run slowly. It could be a fragmented disk; fragmented registry; a virus, Trojan, or spy ware; high CPU and/or utilization due to too many programs running; high disk I/O; or something else.

To check your CPU and memory utilization, run Task Manager. You can start Task Manager by pressing CTRL+ALT+DEL and then clicking on the Task Manager Button. In Task manager, click on the Performance tab and check CPU Usage and PF Usage. PF Usage is an indicator of memory usage. If one or both of these is high, click on the Processes tab, and sort the columns by CPU or Memory to see what processes are consuming the resource. If you are not sure what the process "Image name" is for, Google the name and you should find what the process is for.

If your CPU and memory usage are reasonable, then you may have a different issue. Even if you running anti-virus software, it may be beneficial to scan your PC with another scanner to check for viruses. No anti-virus software is 100% perfect at catching everything. Here are a few good free online virus scanners that you can run to check your PC:

http://security.symantec.com/sscv6/home.asp?langid=ie&venid=sym&plfid= 23&pkj=RRJEDTKJBTVISBYWWYP

http://onecare.live.com/site/en-us/default.htm

http://www.eset.com/us/online-scanner

http://www.pandasecurity.com/homeusers/solutions/activescan/

An excellent free utility for overall system maintenance is Advanced System Care Free ( http://download.cnet.com/advanced-systemcare-free/3000-2086_4-10407614 .html ). I use this utility on a regular basis.

You should always run anti-virus software. There are several very good, free, anti-virus products available. One good source to read editor and user reviews, and safely download anti-virus software, is http://download.cnet.com -- search for free antivirus software. In addition to the reviews, you can see how many people are downloading the software, which is another good indicator of how popular it is.

I have used AVG Free ( http://download.cnet.com/avg-anti-virus-free/3000-2239_4-10320142.html ) , and Avast Free ( http://download.cnet.com/avast-free-antivirus/3000-2239_4-10019223.htm l ). Both are very good, and completely free. At present I am using Avast on all of my home computers.

I have heard good things about Avira AntiVir Free ( http://download.cnet.com/Avira-AntiVir-Personal-Free-Antivirus/3000-22 39_4-10322935.html ), and it has good ratings, but I have not personally tried it.

In addition to Avast or one of the other free anti-virus software packages, I also run Ad-Aware ( http://download.cnet.com/ad-aware-free-internet/3000-8022_4-10045910.h tml ). Ad-Aware is a free anti-malware, anti-spyware package.

Good luck!

Jun 27, 2011 | Averatec 3200 Notebook

1 Answer

My pc is detecting my pen drive but its not opening. it says insert disk.i saw its properties and its file system is showing unknown


Switch ON the PC, boot the PC in 'Safe Mode' by continuously tapping F8 button after you switch On.

Let windows boot in Safe Mode and log in to windows.

Go to 'Start'--->Programs--->Accessories--->System Tools--->System Restore

Here you will have to check "Restore computer to an earlier time' and click Next
Now you will find one Month Calendar window with Dates below, go to the previous month by clicking the '<' sign in the upper left hand corner of the Month Calendar and select any date that you see in Bold.


The detail of that particular date should show "System Checkpoint" and time on the right hand side box. Select that date.


Now, Click on Next and System Restore will start and windows will take a reboot.

. Even if you running anti-virus software, it may be beneficial to scan your PC with another scanner to check for viruses. No anti-virus software is 100% perfect at catching everything. Here are a few good free online virus scanners that you can run to check your PC:

http://security.symantec.com/sscv6/home.asp?langid=ie&venid=sym&plfid= 23&pkj=RRJEDTKJBTVISBYWWYP

http://onecare.live.com/site/en-us/default.htm

http://www.eset.com/us/online-scanner

http://www.pandasecurity.com/homeusers/solutions/activescan/

An excellent free utility for overall system maintenance is Advanced System Care Free ( http://download.cnet.com/advanced-systemcare-free/3000-2086_4-10407614 .html ). I use this utility on a regular basis.

You should always run anti-virus software. There are several very good, free, anti-virus products available. One good source to read editor and user reviews, and safely download anti-virus software, is http://download.cnet.com -- search for free antivirus software. In addition to the reviews, you can see how many people are downloading the software, which is another good indicator of how popular it is.

I have used AVG Free ( http://download.cnet.com/avg-anti-virus-free/3000-2239_4-10320142.html ) , and Avast Free ( http://download.cnet.com/avast-free-antivirus/3000-2239_4-10019223.htm l ). Both are very good, and completely free. At present I am using Avast on all of my home computers.

I have heard good things about Avira AntiVir Free ( http://download.cnet.com/Avira-AntiVir-Personal-Free-Antivirus/3000-22 39_4-10322935.html ), and it has good ratings, but I have not personally tried it.

In addition to Avast or one of the other free anti-virus software packages, I also run Ad-Aware ( http://download.cnet.com/ad-aware-free-internet/3000-8022_4-10045910.h tml ). Ad-Aware is a free anti-malware, anti-spyware package.

Good luck!


May 20, 2011 | Computers & Internet

1 Answer

My laptop l300 toshiba satellite lan stop working after some time and lan disapper from my network place


Let windows boot and log in to windows.

Go to 'Start'--->Programs--->Accessories--->System Tools--->System Restore

Here you will have to check "Restore computer to an earlier time' and click Next
Now you will find one Month Calendar window with Dates below, go to the previous month by clicking the '<' sign in the upper left hand corner of the Month Calendar and select any date that you see in Bold.


The detail of that particular date should show "System Checkpoint" and time on the right hand side box. Select that date.


Now, Click on Next and System Restore will start and windows will take a reboot.

After reboot your problem should be resolved.



Even if you running anti-virus software, it may be beneficial to scan your PC with another scanner to check for viruses. No anti-virus software is 100% perfect at catching everything. Here are a few good free online virus scanners that you can run to check your PC:

http://security.symantec.com/sscv6/home.asp?langid=ie&venid=sym&plfid= 23&pkj=RRJEDTKJBTVISBYWWYP

http://onecare.live.com/site/en-us/default.htm

http://www.eset.com/us/online-scanner

http://www.pandasecurity.com/homeusers/solutions/activescan/

An excellent free utility for overall system maintenance is Advanced System Care Free ( http://download.cnet.com/advanced-systemcare-free/3000-2086_4-10407614 .html ). I use this utility on a regular basis.

You should always run anti-virus software. There are several very good, free, anti-virus products available. One good source to read editor and user reviews, and safely download anti-virus software, is http://download.cnet.com -- search for free antivirus software. In addition to the reviews, you can see how many people are downloading the software, which is another good indicator of how popular it is.

I have used AVG Free ( http://download.cnet.com/avg-anti-virus-free/3000-2239_4-10320142.html ) , and Avast Free ( http://download.cnet.com/avast-free-antivirus/3000-2239_4-10019223.htm l ). Both are very good, and completely free. At present I am using Avast on all of my home computers.

I have heard good things about Avira AntiVir Free ( http://download.cnet.com/Avira-AntiVir-Personal-Free-Antivirus/3000-22 39_4-10322935.html ), and it has good ratings, but I have not personally tried it.

In addition to Avast or one of the other free anti-virus software packages, I also run Ad-Aware ( http://download.cnet.com/ad-aware-free-internet/3000-8022_4-10045910.h tml ). Ad-Aware is a free anti-malware, anti-spyware package.

Good luck!


Apr 22, 2011 | Computers & Internet

1 Answer

Changed some things on BIOS to remove McAfee virus protection program because the computer was running slow. Now even my internet program (Mozilla Firefox) will not even download updates. I am not sure...


A slow running computer can be fixed by:

-- cleaning system junk
-- optimizing computer services
-- repairing registry
-- defraging registry
-- clearing browsers junk

do these things with some secure tool such as Intel Software Partner Reginout.

Anyway, what are those things you have changed w.r.t BIOS? Make sure that you have removed McAfee completely through control panel.

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1 Answer

My slot-load dvd drive rejects every cd


The drive may be defective, but there was a prank program that was going around that did that to the CD drawer. I believe there are viruses that will do it as well. First thing to do would be run a complete virus scan. Click on the link below and download the free AVG antivirus program and then scan your harddrive for any garbage that might be causing your CD drive to act up.

http://download.cnet.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html

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1 Answer

My DVD-RW was working fine. I got a malware virus and had to do OS recovery. data was all fine and everything worked great. I updated all drivers. There was a lot of dust in unit and caked around internal...


Now that the malware has been removed, unplug your DVD-RW completely(power & IDE cable slot) and start your machine. If you have any junk file cleaning software, run it and shut down. Reattach the DVD-RW and also update the driver too. Use a CD-DVD cleaner of a reputed brand to clean the DVD-RW drive by following the instructions of the cleaner. Enable DMA/UDMA support for this drive. Reinstall your CD/DVD Burning software if you are using one. Make sure the region is kept blank for the DVD, do not change it...........sodeep

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1 Answer

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Vista sucks. However, delete your drive and change the IDE cable. Also, put the drive onto another IDE channel so it re-initializes your drive - winodws data bases a drive when it has more than 5 DMA errors and clocks its speed down to PIO - very slow

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1 Answer

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hi there

first read the updates that windows downloads before installing it to your computer. do a custom install. there might be an issue with one of the windows update with your dvd. its a good thing that you have system restore.

fixya!

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1 Answer

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How long has the PC been connected to the internet without virus protection...try to run Adaware and see if it solves the issue.
http://www.download.com/3000-8022_4-10766151.html

select open not save, then run install. do full pc scan and delete all issues it finds. restart then try avg again. If that doesnt solve try to download it at a friends house and burn to a cd then install it from there.

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