Question about Dell Dimension 3000 PC Desktop

1 Answer

Not reading CD RW

I recently got a hand me down 3000 loaded with viruses. I did a complete restore and now things are running fine except it acts like there is no CD drive. I checked the BIOS and the drive is set to auto. Also I tried connecting another dvd drive from an older computer and it still says unknown device installed. Help.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 103 Answers
Re: Not reading CD RW

In the device manager, delete the items that have the yellow error icon, and the cd drive. Reboot your pc, you will get a message that says found new hardware, install the drivers.

If you do not have the drivers for the devices, go to and search for the drivers, download them and then follow the instructions listed above.

Posted on Jan 03, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

At startup askes for password that i never had. F2,F8,F12 nothing works

restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer

Windows Advanced Options Menu

Please select an option:

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode

Start Windows Normally
Return to OS Choices Menu

Use the up and down arrow keys to move the highlight to your choice

select safe mode with command prompt

Click start run type cmd press Enter

black screen should open DOS mode

this will vary depending on your operating system

type in net user username

For eg. If you want to change administrator password , type net user Administrator

it will prompt you to enter the new password

enter the new password and the password is changed

if this fails you will need to

Select safe mode with networking to download

you could download all of these or just one save them to a usb drive for later use if one fails to remove the password

Windows Password Recovery Basic

A CMOS BIOS password recovery tool

Editors note: This tool should only be used by experienced computer users. Please see the enclosed read me if you would like to run it from Windows. Failure to follow instructions (from Windows) will cause your anti-virus to flag this as a virus. Dr.Freeware System Utilities which includes data recovery software, data backup, password reset tools for Windows helps you to maintain your system. Dr.Freeware is freeware, you can download and use it for free.

hope this helps

Nov 10, 2012 | Dell Dimension 3000® Pentium® 4...

2 Answers

Infected with virus, how to remove

Thank you for using FixYa

The best way to remove virus from your computer is to restart and load windows in safe mode

Restart PC, press the F8 key and select safe mode

login to the computer and run an anti virus on the computer system

restart and check if it has been resolved

Another option could be a system restore

Start > pograms > accesories > system tools > system restore

restore to a date where the computer was working properly

Hope this information was helpful

Jul 18, 2011 | Dell Dimension 2400 PC Desktop

7 Answers

I have this Think Point (says its a Windows Program) security program that came from nowhere and it must be a trojan or virus of some type and I can't remove it. It executes on startup and begins to do a...

To resolve the think point virus you will need to hit Ctrl, Alt, and Del at the same time. Then go to the task manager on your screen. When the task manager opens up, click processes. Find the file that is named hotfix.exe and end it. After ending it click back on applications in the task manager and click new task. Type in explorer.exe and your start menu and icons should start to popup. Download Malware bytes from, run the malware full scan, and remove once complete. It will have you reboot the computer and your issue should be resolved.

Oct 18, 2010 | Compaq PC Desktops

1 Answer

Changed some things on BIOS to remove McAfee virus protection program because the computer was running slow. Now even my internet program (Mozilla Firefox) will not even download updates. I am not sure...

A slow running computer can be fixed by:

-- cleaning system junk
-- optimizing computer services
-- repairing registry
-- defraging registry
-- clearing browsers junk

do these things with some secure tool such as Intel Software Partner Reginout.

Anyway, what are those things you have changed w.r.t BIOS? Make sure that you have removed McAfee completely through control panel.

Oct 16, 2010 | Dell DIMENSION 3000 CELERON 2.4GHZ...

2 Answers

Having Trouble Reinstalling XP on my Dell Dimension 3000

Here's what I would do. Download and burn any Linux disk. Install Linux and delete all partitions while doing so. After that, initiate the Windows XP installation and see if that works.

This will take care of two things:

If you can install Linux, then the hard drive is good and the partition that was previously on there will be deleted (I suspect the partition is locked which can be caused by a virus or the software used to scrub hard drive).

Check your CDs for Windows (for scratches) or it could be your actual CD drive is out (laser) which would make the installation fail. If the CDrom cannot read the disk, it locks up like that during installation...even if it read before.

Sep 22, 2009 | Dell Dimension 3000 PC Desktop

3 Answers

A window will pop up that reads internet explorer has encountered a problem and needs to close, is this a virus?

Yes, It is infected with virues. You need to scan your computer from Trojan remover.

Once it is complete just restart the computer..

Important : Don't forget to make system restore point before running Trojan Remover.

Jul 11, 2009 | PC Desktops

1 Answer

My DVD-RW was working fine. I got a malware virus and had to do OS recovery. data was all fine and everything worked great. I updated all drivers. There was a lot of dust in unit and caked around internal...

Now that the malware has been removed, unplug your DVD-RW completely(power & IDE cable slot) and start your machine. If you have any junk file cleaning software, run it and shut down. Reattach the DVD-RW and also update the driver too. Use a CD-DVD cleaner of a reputed brand to clean the DVD-RW drive by following the instructions of the cleaner. Enable DMA/UDMA support for this drive. Reinstall your CD/DVD Burning software if you are using one. Make sure the region is kept blank for the DVD, do not change it...........sodeep

Apr 15, 2009 | PC Desktops

2 Answers

Not shutting down

sounds like that when you did a restore one of the files did not load correctly try using your repair disk and that should fix it

Feb 10, 2009 | Medion M3 Composer 5200 PC Desktop

4 Answers


Any DVD Read writer will work

Jan 01, 2009 | Dell Dimension 3000 PC Desktop

Not finding what you are looking for?
Dell Dimension 3000 PC Desktop Logo

Related Topics:

74 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell PC Desktops Experts


Level 3 Expert

5660 Answers


Level 3 Expert

18259 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Dell PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides