2 Answers

Martin Shaw

  • Posted by:
  • on Feb 04, 2010
  • 157 Answers
  • Moderator

2 Found Helpful

Answer # 1

Hello delaney_asia,

If you don't have a crystal eye webcam shortcut on your desktop then do the following:

•Click Start (lower left-hand of screen)
•Select Run
•Copy and paste this in the Run window (include quotation marks):
"C:\Program Files\ACER Crystal Eye webcam\Acer Crystal Eye webcam.exe"
•Click ok

The Crystal Eye webcam will become activated

Have a great day,

  • Was This Helpful? Yes No
  • Sylvia Hello. I tried the above and it doesn't work for me. My webcam has been deactivated or suppressed and I downloadedhttp://download.cnet.com/3055-2110_4-166... but ti still doesn't show in my 'Devices and Printers' icons and it doesn't show up with your suggested method. Any other ideas? Many thanks in advance.

    May 18, 2013

  • Posted by:
  • on Sep 26, 2011
  • 1 Answer

Answer # 2

I applied your advise today Sep27/2011,thankyou very much!

  • Was This Helpful? Yes No

3 Suggested Answers Relevant answers from similar questions that we feel might be a fix.

Juli H.

  • Juli H.
  • 157 Answers
  • November 30, 2008

There seems to be a problem with the Crystal Eye Cam driver on the Acer Aspires when running Vista. Here are some links to the drivers:
Original Driver & The Vista Updated Driver 


is it disabled?

Source: Acer Extensa 5420-5687 Crystal Eye webcam

  • Was this answer helpful? Yes No

When I tried to open the camcorder part of the web cam, the program wouldnt open. I uninstalled and tried to reinstall without success. Do i need to install another program in order for it to work?

Source: Acer Crystal Eye webcam

  • Was this answer helpful? Yes No

Add Your Answer

Full Name

Uploading: 0%


Complete. Click "Add" to insert your video. Add


1,037 viewed this question

Ask a Fixya Expert:

Top Acer PC Laptops Experts

Buddy Mcsparrin
  • Answers: 1684
  • Points: 4618
  • Level: 3
  • Achievements: 3
Scott Hill3
Scott Hill
  • Answers: 558
  • Points: 1083
  • Level: 3
  • Achievements: 1
Steve Allison3
Steve Allison
  • Answers: 5078
  • Points: 14548
  • Level: 3
  • Achievements: 3
Are you an Acer PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides