I have installed new ink cartridges and am still getting reinstall ink cartridge message... grrrr, I've done everything I've read on here to do... opened the cover, taken out the cartridges and reinstalled them.. unplugged the machine and waited over 10 seconds and tried over and over but still keep getting either black ink empty or reinstall message... I've read on other sites that Brother seems to have a lot of problems like this... even ran across one where people put black electrical tape over the cartridges to fool the machine cause they tend to say they are out of ink when they arent. I really like the machine other than this problem but it's very frustrating not bein able to print!!
First make sure that you are using Brother Cartridges, their machines are very sensitive to using generic ink. Put a brand new set of ink in the machine. Pull all the old cartridges out and put all new cartridges in. If this does not resolve the issue contact Brother, they are very good about helping their customers.
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If you replaced an ink cartridge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was a brand new one. Example: Did You Change Blck? 1.Yes 2.No. For each new cartridge you installed, press 1 on the dial pad to automatically reset the ink dot counter for that color. If the ink cartridge you installed is not a brand new one, please be sure to select 2. WARNING If ink gets in your eyes, irrigate them with water immediately and call a doctor if you are concerned. If you wait until Ink Empty message is displayed on the LCD, the machine will automatically reset the ink dot counter. If the Install message is on the display after you have installed ink cartridges, check that the ink cartridges are installed properly.
If the message "NO CARTRIDGE" remains on the LCD after you have installed the ink cartridge(s), it is possible another ink cartridge is empty and needs to be replaced or one or more of the cartridges are not installed properly. Complete the following steps:
Unplug the machine from the AC power outlet, wait approximately 10 seconds and then plug it back in.
1a. If the display continues to show NO CARTRIDGE, verify the cartridges are installed properly by uninstalling and reinstalling all four ink cartridges. Follow Steps 2a through 2f.
1b. If "INK EMPTY XXXXX" (Xs = color, i.e. INK EMPTY CYAN) is displayed on the LCD, the specified ink cartridge is empty and needs to be replaced. Follow Steps 2a through 2f.
To resolve an INK EMPTY message or to confirm the ink cartridges are installed properly, complete the following steps:
2a. Open the ink cartridge cover. Pull the lock release lever(s) down and take out the ink cartridge(s). While you have the ink cartridge(s) out of the machine, verify the cartridge(s) are genuine Brother supplies with the Brother logo embossed into the side of cartridge.
2b. Reinstall the ink cartridge(s). Lift and push the lock release lever(s) until it clicks into place and close the ink cartridge cover.
2c. The LCD may then display:
Did you change xxxxxx? Yes No.
for the color(s) that was replaced. If this message appears, BE SURE to follow the instructions on the LCD to correctly select Yes or No. Select Yes if you installed a new cartridge(s) to automatically reset the ink dot counter for that color. Select No if you did not install a NEW ink cartridge(s).
2d. After all the correct selections are made, the machine will then enter a cleaning cycle.
2e.If the display again shows INK EMPTY XXXX, go back to Step 2 and follow the instructions to install a NEW ink cartridge.
2f.If the machine did not enter a cleaning cycle and the display continues to show NO CARTRIDGE after reinstalling new genuine Brother ink cartridges, your machine may require service.
If your computer is not recognizing the printer you should uninstall and reload the drivers. You might consider downloading a new driver for your operating system from this site:
the cartridge is not put in good. make sure the tab that the ink came with is put in good then make sure the cartridge is clicked in all the way till the end. Then do a cleaning and a test run. Then you should be fine. If this does not solve your problem post to me and i will instruct you futher
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look at the ink cartridge and and first see if the ink covers the top of the cartridge. there is a little part of the ink cartridge the best way to explain it, is there is a tab,. that tab goes into a sensor. if the tab has ink on it, then you mostly like have a problem with the sensor itself. but if there is no ink, the printer is correct. i have had several people bring printers with those type of problems, and when they bring the cartridge i look at it, and they are practically empty.
I contacted the Brother site, the support function there. Pursuant to what I found there, I unplugged the printer for ten seconds and replugged. The message display then told me that cyan was empty, and that magenta was near empty.
I installed a new cartridge in place of the empty cyan, and that fixed it.
Did you use generic ink? These generic carts are different (no seal to prevent staining). This carts stain the led control circuit board which has to be replaced by a new one (the spare part is only avaiable as the whole ink cart holder incl. led board and tubes).
Hey its very simple, you'll need a syringe and an exacto knife. You just need to pop the case in half use the exacto knife to cut the seem very carfully and to pry the cartridge apart carfully. On the back of the cartridge you'll see a little indintation were it was filled in the factory just fill the cartridge with a syringe push in the indintation fill cartridge remember to leave a little air in there and seal the hole up so it's air tight again this can be done by using a little hot glue to seal the hole. I hope I was helpful. As well you can by a continous ink system for the brother 240c which is pretty need too