Question about Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune front load washer M#mah5500bwq

My washer quit spinning, it goes to spin cycle spins slowly one way then the other & then just stops.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 196 Answers
Re: maytag neptune front load washer M#mah5500bwq

There have been problems with the motor wire harness connector on these washers. The problems are either a loose or bent terminal in the molex connector.
Unplug the connector and tug on each wire. If a wire comes loose from the plug, bend the locking tab up. If a locking tab is not properly seated in the plug connector, the terminals will not fully engage as the connector is plugged into the motor.
Another manifestation of this problem is that one of the terminals may be bent. Inspect the terminals on the motor side of the connector. Straighten any bent terminals if they exist. Recheck the harness side of the terminal block if any bent terminals are found. Bent terminals can indicate a problem with the locking tab inside the plug.

If this doesn't work then the motor control card is suspect.

Posted on Jan 13, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Why slow spinning?

a slow spin sometimes indicates that a out of balance switch might be malfunctioning

Oct 17, 2015 | Maytag MAH6700AWW Neptune Front-Load...


Maytag Neptune Front Load Washers No Spin Problem

A class suit was filed in the State of Illinois, USA and then later on won against Maytag in 2004 due to the high failure rate of the wax motor used in the door lock mechanism of their Neptune Front Load Washers. The wax motor is used to activate the door lock switch by extending its shaft when a voltage from the machine control is applied across its terminals. Its failure then leads to the breaking down of components in the expensive machine control board. This is the fact that angered the customers which led to the filing of the class suit.

The obvious symptom of a failed wax motor is the inability of the washer to advance to the spin cycle and the door lock lamp is not turned on. The washer stops momentarily at the end of the wash cycle then continue to tumble as the machine control checks the activation of the door lock switch. The control will not allow a spin speed higher than 51 revolutions per minute (RPM) unless the door lock switch is activated by the wax motor. It is a safety feature of the washer to prevent accident due to accidental opening of the washer door during a high speed spin.

Customers who purchased the Neptune Front Load Washers in the USA after April 1, 1997 and before August 9, 2004 are Class members and eligible for the repair reimbursement, replacement cost, or purchase certificate depending on the length of service of the machine. Call up Maytag at 1-888-MAYTAG (1-888-629824) for more information.

The models included in the class suit are as follows: MLE2000AYW, MLE2000AWW, MLE2000AZW, MLG2000AWW (Gas Stack Unit), MAH3000AAW, MAH3000AEW, MAH3000AGW, MAH3000AWA, MAH3000AWW, MAH3000BGW, MAH4000AWW, MAH4000BWW, MAH4000AWQ, MAH4000BWQ, MAH5500AWW, MAH5500BWW, MAH5500BWW, MAH5500BWQ, MAH55FLBWW, MAH55FLBWQ, MAH6500AWW, MAH6500AWQ, MAH7500AWW, MAH7500AWQ, MAH7550AAW, MAH7550AGW.

on May 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My Neptune washer turns off after about 40 mins into a 58mins cycle. I can't get it to re-start on that programme, but it will re-start on a spin cycle and spin quite satisfactory. where is the filter to...

this neptune dosent have a filter sump.... remove 1 screw off both door hinges and non hinge side lift door up and off remove front panel pump is on floor bottom right side

Jan 27, 2011 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Nuptune... when it reaches the spin cycle, it spins, reverses direction spins , then stops. I push the start button and once again it goes through the one spin and reverse and stops again

""when it reaches the spin cycle, it spins, reverses direction spins""

So I understand do you have the washer top raised to view this action? The wash basket rotates one rotation or are you talking about the tumblers?

If you raise the washer lid and rotate the wash basket CCW the Spin direction will it rotate CCW with very little effort?

Any dC or UC error code on fail to Spin?

If you do Spin Only Cycle do you have the same results.

I would enter Service Mode and do the Quick Spin test on page 14 of the Service Manual and see what the results are.

You can get the SM from this forum once you join.
16022808 Maytag Top Load Neptune Washer Service Manual

Oct 25, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag Neptune makes loud drums like sound 5 min before it stops.

its probably because of the way the clothes are in it. you have to make sure the clothes arent leaning to one side and that they are evenly set up. otherwise when it goes into the spin cycle itll lean and hit the side of the washers inside and make it shake and do what you said it was doing.

Jun 04, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Front load washer doesn't spin

My Maytag® Neptune® washer filled with water, but it won't spin or drain-what now?

Start by making sure the machine is plugged into a live (working) electrical outlet. Then check the appropriate circuit breaker and reset it if necessary (or check the fuse if you have a fuse box).

Next, inspect the drain hoses and remove any kinks. Take a look at the drain, too - if it's clogged, call your usual drain service person.

Then close the washer door and firmly press the START/STOP button. In a few moments, after the door locks, the washer should begin to spin. (For your safety, the washer will not tumble or spin unless the door is closed and locked.)

If this doesn't work, please contact Customer Service at 1-800-688-9900 for toll-free assistance and service scheduling if necessary.

Sep 02, 2008 | Maytag Neptune MAH5500B Front Load Washer

2 Answers


need more information is it top load or front

Nov 19, 2007 | Maytag Neptune MAH5500B Front Load Washer

Not finding what you are looking for?
Maytag Neptune FAV6800AW Top Load Washer Logo

151 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Al Clark

Level 2 Expert

290 Answers

Todd Marr
Todd Marr

Level 2 Expert

77 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides