Question about Samsung RS2534 Side by Side Refrigerator

2 Answers

Rs253baww stopped working

We went on vacation, came back and fridge not working properly. Tried a couple of 10 minute power off resets- nada. some food items were frozen, temp panel not responding on either freezer or fridge- 49/52 degrees respectively showing on display, despite choosing lowest setting and power freeze/cool... Currently have it unplugged and open (for past 8 hours) I think it might be frozen? any other suggestions would be SOOO appreciated... am I on the right track or do I need to call a repair person (don't think there is a samsung one in my rural area) thanks!

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  • Tara Daily Jan 02, 2008

    sorry for the badly worded request. When we returned from vacation there were frozen items in the fridge, and the water would not dispense. Tried resetting by unplugging for 10 minutes, but temp on display seems to stay at 49 freezer, 52 fridge- even after selecting power freeze & power cool. And water still wouldn't dispense... but could hear it "trying" Now I have it unplugged- because I'm thinking it might have "frozen up" (?) not really sure....

  • Tara Daily Jan 02, 2008

    (frozen items not in freezer)

  • Tara Daily Jan 03, 2008

    I believe my fridge/freezer "froze up" Everything was cold, food in fridge side frozen, no water to dispense- control panel did not seem responsive or accurate. I tried to power down reset, at least twice for 10 min., no change. I now have fridge off and open - has been open for over twelve hours, water tank feels very cold... am i on the right track?



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Simple. i think you have lost your thermostat dead. all this problem is just due to thermostat. since thermostat is not detecvting the problem properly your display is is not changing. again this thermostat is responsible for cutting of the colling process when colling gets increased.
and hence you are now sure to replace your thermostat. and more over i dont think you need a samsung tech only to repair this. if its not coming under warranty conditions you can get it repaired by any tech.
but as far as my experience is concerned. its definitely the thermostat. (i hope this is basic physics and u must have detected this problem by your own)

Posted on Jan 03, 2008

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  • dewan nafees ahmed Jan 03, 2008

    thermostat is the main temperature sensing unit.

    i shall explain you how this problem may have caused. when you were not present at home the cold temp inside has got down more down. and this thermostat which is fixed in your fridge has not been tested for extreme conditions i think. so when the temp went very much down the thermostat has shown its fault.
    now this thermostat got faulty at a very low temp and is not able to return to normal state. and so it must be giving signal to the control circuit that the temp is still very low. this is the reason for the temp display still remaining the same.
    hope you are able to understand the process i explained.

  • dewan nafees ahmed Jan 03, 2008

    see this diagram if you dont understand my words there.

  • dewan nafees ahmed Jan 03, 2008

    this thermostat has got stuck in that very low temperature. and now its able to come out of that low temperature. this is the problem what you are facing exactly.
    its a fault in product and not your fault. if you still have warranty period get the thermostat replaced. else mean call a local tech he will fix you a new thermostat.
    thanks for allowing us to help you.
    please give reply about the solution.

  • dewan nafees ahmed Jan 09, 2008

    this thermostat has got stuck in that very low temperature. and now its
    able to come out of that low temperature. this is the problem what you
    are facing exactly.
    its a fault in product and not your fault. if
    you still have warranty period get the thermostat replaced. else mean
    call a local tech he will fix you a new thermostat.
    thanks for allowing us to help you.
    please give reply about the solution.



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Stinkerbelle, im not sure i understood your problem,
You are sayint it is freezing the food, when it is not in the freezer?

Posted on Jan 02, 2008

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  • Santiago Vallejo
    Santiago Vallejo Jan 03, 2008

    Do you have teh manual?
    "Generally the freezer temp is the REAL temp of the unit. Fans, dampers
    and manual control levers let some of that cold freezer air into the
    refer compartment to cool it. Check your owners manual for damper
    operations if you have one. If you have a refer temp control all that
    does is control a damper to let the cold freezer air into the
    compartment. Also make sure you don't block off any of those vents in
    the refer or freezer compartment or bad air circulation can occur.? "
    I found this in another post. Try this. I will be back tomorrow if you havent solved your problem.
    Maybe you got the fridge temp too low and its freezing the fridge.

  • Santiago Vallejo
    Santiago Vallejo Jan 03, 2008

    Stinkerbelle, sorry i had to leave and that is why i stop replying.
    Have you tried to defrost your refrigerator? To defrost, unplug it, and leave it unplugged for 12hrs or more.

  • Santiago Vallejo
    Santiago Vallejo Jan 03, 2008

    You can go to This webpage and go to the 5th section. It will tel you how to solve a problem witha refrigerator being too cold.

  • Santiago Vallejo
    Santiago Vallejo Jan 03, 2008

    If after defrosting your Fridge you plug it back, and it start freezing the food again, then check the temperature control and se if it is in a very low temperature, if it is marking something that is way too diferent to the cold temperature, then it might be a problem with the temperature control, the vents (they might be too opened) or a problem in electronics were the fridge stop responing to what the temperature control marks.

  • Santiago Vallejo
    Santiago Vallejo Jan 03, 2008

    This posible problems i stated before should be checked if the defrozt dosent work, and i recomend you not to try to fix the temperature control yourself if your not experienced in that.



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