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Digital Photo Keychain

My keychain does not come on only if its charging on the computer. this was a gift for Christmas. What do I do?

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  • floridaj May 22, 2008

    I plugged my keychain into the USB port as directed. The red charge light comes on but it never turns green. After many hours I went ahead and downloaded photos to the device. The photos download and display when the keychain is connected to the computer. When I disconnect it, it is not possible to get it to come on. Unfortunately, I have misplaced the receipt and there is no information available on Sharper Image website on replacing the battery.

  • atlantaborn Sep 06, 2008

    Photos will only display when keychain is plugged in. Although this keychain was plugged in and set to charge several times for several hours, the light never turns green. I unplugged it and set it to charge and within seconds it started displaying the pictures. I had a hard enough time loading a couple of pictures but what good are they when they will only display when plugged to the computer? This was a gift and can't be returned but it really is a piece of junk! To load pictures, I had to put them on a CD to load.

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I have the same problem, the key chain comes on, but it will not register on the computer as hooked up, what a waste of ****

Posted on May 01, 2008

  • wyatt_earp_f May 01, 2008

    AH ha!! I just did this: unplug it and replug it back in, the screen will change and give you 2 options to charge or something USB, I think it says connect USB or something, usage or storage, something in that manner and the computer recognized it.

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