Question about Sony Cyber-Shot DSC-P72 Digital Camera

1 Answer

Can't get pictures on computer from camera

I have a Sony Cyber-Shot Camera 14M 8.1 mega pixels Full HD 1080
When I plug camera into computer on the camera in the focus frame this is what comes up USB MODE and can't get anything else.


Thank You,
Georgia There are pictures on the camera.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 32 Answers
Re: can't get pictures on computer from camera

Firstly, you should provide the model number of the camera, it will be printed on the base of the camera and will look something like DSC-XXX. This will help to pinpoint issues.

In your case however, it seems that your issue is a Windows one rather than a camera issue.

There are two ways that you can access your images. The first is to install the software that was supplied with your camera (probably Picture Motion Browser.) The second way is by using the Microsoft Windows explorer (I'm assuming that you're using Windows 2000, XP or Vista - the steps should be very similar for all, but I use XP so there may be small differences)

I'll quickly give you a guide to get your images through Windows.
1. Connect your USB cable to your camera and to your computer.
2. The Camera should indicate "USB MODE"
3. In Windows, click on <Start>, and then <My Computer>
4. In the "My Computer" window, you should see icons representing the various hard drives, optical drives etc. that are connected to you computer. Amongst them will be one named either "Memory Stick", "Removable Disk" or "Sony Cyber-shot". Click on this icon.
5. If you've selected the correct one you'll see a Window with the following folder in it :"DCIM"
6. Click on <DCIM> and you'll see another folder named something like "xxxMSDCF" where the first three characters are numbers, usually this will be "100" or "101". Click on this folder and you'll see the various pictures that are on your Memory Stick.
7. You can then drag & drop these pictures onto a folder on your computer's hard drive and delete them from the Memory Stick if you wish.

Posted on Jan 02, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I canceled download of photos from my sony cyber-shot 1080; now can't download them. How do I retrieve the pictures and get them to download to my PC?

If they still show when you look for them in the camera, they're probably retrievable. Plug in the camera, but instead of using the camera software on your computer, look at your Computer for the camera, or removable HD listed with the C: drive and other devices, locate the DCIM folder, find the pics, drag where you want them.

Nov 02, 2015 | Sony Cyber-Shot DSC-HX100V 16.2 MP Exmor R...

1 Answer

I want to be able to transfer pictures from my camera(Sony Cyber-shot, 3.2 mega pixels,model DSC-P52) to my computer, believe I need the drivers????????????

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program, such as iPhoto on Mac or Windows Photo Gallery or Picasa ( ) on Windows.

Jun 14, 2011 | Sony Cyber-Shot DSC-P52 Digital Camera

1 Answer

Sony cyber shot 7.2 Carl Zeiss transfer pics on memory card

Take the memory stick out of the camera then connect to the computer. You can then transfer the pictures from the camera to the computer.
Alternatively, use the camera's copy command to copy the pictures from the internal memory to the memory stick.

Jul 12, 2009 | Digital Cameras

1 Answer

SONY Cyber-shot 3.2 mega pixels

Try to right click on the image files while they are read on the memory card or on the camera hard-wired to your computer. Click on copy then click on your desktop of your computer to paste them. They may just be creating short-cuts rather than placing the file onto your computer.

Jan 22, 2009 | Sony Cyber-Shot DSC-S500 Digital Camera

2 Answers

Is my Camera broken?????

u need to set ur cam in the factory defaults^^

Aug 13, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

2 Answers

4mb memory stick says i have no space only took 8 photos

Are you supposed to use that big Memory Stick? I think the limit is 2GB with this camera. (Sony Cybershot P200)

Jun 28, 2008 | Sony Cyber-Shot DSC-P200 Digital Camera

1 Answer

Reduced resolution

try to reset the camera setup or set to automode

Sep 03, 2007 | Sony Cyber-shot DSC-W80 Digital Camera

Not finding what you are looking for?
Sony Cyber-Shot DSC-P72 Digital Camera Logo

263 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Digital Cameras Experts

Larry Spears
Larry Spears

Level 3 Expert

625 Answers

Vish Iyer
Vish Iyer

Level 2 Expert

74 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

Are you a Sony Digital Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides