I need to reset jumper 1, I forgot my password, where is jumper 1 what does it look like

Forgot dell admin password? I also met the same trouble with you, but i used Smartkey Windows Password Recovery to help me to reset forgotten windows password, and you can see the detail direction from http://www.recoverlostpassword.com/products/windowspasswordrecovery.html.

You can reset bios password with 2 method.
(1) open back cover of laptop then find motherboard .Pull cmos cell from motherboard for 15 minutes then again put it in it's position .then it not ask for password.
(2)You can clear password with jumper settings find jumper on motherboard named clear cmos it has 3 pin .1-2-3
Put jumper in 2-3 position then again put it in 1-2 position then check .
Let me know if you need more assistance.
Thanks.

YOu can reset bios password with 2 method.
(1) open back cover of laptop then find motherbord .Pull cmos cell from motherbord for 15 minutes then again put it in it's position .then it not ask for password.
(2)You can clear password with jumper settings find jumper on motherbord named clear cmos it has 3 pin .1-2-3
Put jumper in 2-3 position then again put it in 1-2 position then check .
Let me know if you need more assistance.
Thanks.

here are 2 password type first 1 is bios password if tell me about your bios password it prompt when u powerup follow procedure below

For that you need to reset factory defaults settings for bios.
For reset bios u have to open back side of your laptop then u find motherbord circuit there.
pull cmos cell on motherbord for 15 minute then it reset to defaults.
Also u can reset with jumper settigns read carefully on mother bord there is 1 jumper near cmos cell u read there " bios reset or clear"
It is on 1-2 position right now set it in 2-3 position then power up then all bios settings are reset.
then again set it in 1-2 its original position.
Then it not want password.

And if u tell about windows password
Then when you power up the computer press F8 key then enter in safe mode then wait until it prompt for user password

then enter in administrator then if u able to enter then reset your password.
But if u set and forgot default administrator password then u should need winxp recovery disk.

here are 2 password type first 1 is bios password if tell me about your bios password it prompt when u powerup follow procedure below

For that you need to reset factory defaults settings for bios.
For reset bios u have to open back side of your laptop then u find motherbord circuit there.
pull cmos cell on motherbord for 15 minute then it reset to defaults.
Also u can reset with jumper settigns read carefully on mother bord there is 1 jumper near cmos cell u read there " bios reset or clear"
It is on 1-2 position right now set it in 2-3 position then power up then all bios settings are reset.
then again set it in 1-2 its original position.
Then it not want password.

And if u tell about windows password
Then when you power up the computer press F8 key then enter in safe mode then wait until it prompt for user passsword

then enter in administrator then if u able to enter then reset your password.
But if u set and forgot default administrator password then u should need winxp recovery disk.
Please rate me .
Thanks .

here are 2 password type first 1 is bios password if tell me about your bios password it prompt when u powerup follow procedure below

For that you need to reset factory defaults settings for bios.
For reset bios u have to open back side of your laptop then u find motherbord circuit there.
pull cmos cell on motherbord for 15 minute then it reset to defaults.
Also u can reset with jumper settigns read carefully on mother bord there is 1 jumper near cmos cell u read there " bios reset or clear"
It is on 1-2 position right now set it in 2-3 position then power up then all bios settings are reset.
then again set it in 1-2 its original position.
Then it not want password.

And if u tell about windows password
Then when you power up the computer press F8 key then enter in safe mode then wait until it prompt for user password

then enter in administrator then if u able to enter then reset your password.
But if u set and forgot default administrator password then u should need win xp recovery disk.

my laptop has been in storage for 14months now i switch it on it asked me for a hdd password it never did b4

here are 2 password type first 1 is bios password if tell me about your bios password it prompt when u powerup follow procedure below

For that you need to reset factory defaults settings for bios.
For reset bios u have to open back side of your laptop then u find motherbord circuit there.
pull cmos cell on motherbord for 15 minute then it reset to defaults.
Also u can reset with jumper settigns read carefully on mother bord there is 1 jumper near cmos cell u read there " bios reset or clear"
It is on 1-2 position right now set it in 2-3 position then power up then all bios settings are reset.
then again set it in 1-2 its original position.
Then it not want password.

And if u tell about windows password
Then when you power up the computer press F8 key then enter in safe mode then wait until it prompt for user password

then enter in administrator then if u able to enter then reset your password.
But if u set and forgot default administrator password then u should need winxp recovery disk.

You need to reset your bios.
To reset your bios, power down your computer, unplug power cable.
open the chassis and find the jumper that labeled clrtc1 near the button battery. First remove the battery. move the jumper cap from pin 1-2 to 2-3. Keep the jumper cap there for 5 ~ 10 seconds. Then put back to pin 1-2. Replace the battery. Plug the power and turn on the computer.

Get a motherboard manual from Dell.com.
Look for jumper 1.
remove jumper 1.
Power on.
Wait till PC powered on then power off.
Replace jumper.
this will reset ALL BIOS setting including password.
Please let me know if this helps.