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Hover Lites RAdio-Controlled Helicopter

Innovage LLC is the importer for this toy for The Blue Hat Toy Company. I can find no information on Blue Hat Toy Company to see if replacemnet parts are available to fix this toy. Could you be of any assistance?

Andrew


andrew_herr@hotmail.com

On my first day flying one of the rotor blades broke. I'm going to try to super glue it, but don't know if it will work. I was hoping to find replacement parts, but looks like I'm out of luck?

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  • 15 more comments 
  • redman22 Jan 03, 2008

    we have a helicopter from the blue hat toy company that lasted all of ten minutes rotor stabalizer broken and tail rotor broken fun toy if it worked.

  • kresicki Jan 03, 2008

    After fifteen minutes of flying time one of the rotor blades broke at the point of attachment to the motor shaft. Looking for replacements parts but without much luck. Numerous internet searches have only revealed that others have the same problem.

  • exairman Jan 05, 2008

    Main Rotor Blade broke with a few mins. of flying.Would like to replace it.

  • Anonymous Jan 05, 2008

    First say of flying the rotor blades broke. Need parts!

    lhenry@applebank.net

  • Gary Combs
    Gary Combs Jan 06, 2008

    On the second flight flying in on wind and on the grass the Main Roter blade broke off and the balance bar broke. The second flight was to adjust the potentiometer just as instructed. I am very disapointed with the quality of this product. $30.00 out the window.I do know of several ofther people that have the same problem. Can't find any information on the company Blue Hat toys. It is imprted by Innovage LLC 19511 Pauling Foothill Ranch CA 92610 I would like to either have my money refunded or a new product

  • blc0302 Jan 06, 2008

    We also had the same thing happen to our helicopter no info online regarding blue hat toy co. I guess we can all chalk it up to a loss of $$$$$$.

    Let your friends and family know NOT to buy any products made by this co!!!!!!!!!!!!!!!!

  • Gary Combs
    Gary Combs Jan 06, 2008

    This is all I could find hope it helps



    Innovage LLC
    Address: 19511 Pauling
    Foothill Ranch, CA 92610-2619

    Phone: 949-587-9207
    Fax: 949-587-9024
    E-mail: info@qsholdingsgroup.com
    Web Site(s): http://www.innovage.net

    http://www.yellowpages.com/info-LMS5...a...

  • Nameera Jan 06, 2008

    I bought one of these for my son and after two flights the main rotor broke. Any solutions?

  • somthinsup Jan 09, 2008

    Didn't even get a chance to adjust potentiometer. Throttled up ,it spun out of control on the grass and flipped on its side and broke the main blade swivel and connect buckle. This flight was less than one minute and I have flown r/c's before!!! Someone please let me know how to get my son's money back or some parts.

  • Anonymous Jan 27, 2008

    Same as most others. one or two flights and the rotor blades break. Would like replacement parts that will work as expected or money back.

    L. Dailey

    dailey2lj@yahoo.com

  • Franco32 Jan 28, 2008

    Same problem.

    Tried it one time and one the second the back blade broke.

    If there are replacement units or parts I'd like to know.

  • Luuvlyone
    Luuvlyone Feb 06, 2008

    Have/had the same problems as everyone else.. I found that this copter is the same as 9093 Syma RC Helicopter, here is the site where you can get parts!



    http://www.raidentech.com/sy90drrchesp.h...


  • code12345 Feb 10, 2008

    I had the problem too.

  • Anonymous Feb 12, 2008

    Same as all the others. The first helo (Skyscrambler) did not work at all, even after replacing batteries. The second worked for about 2 minutes, when the rotor blade broke. Where did I return to get money back?

  • Anonymous May 27, 2008

    Yep, same problem. Rotor broke and seems there is no parts source. qrpnut

  • Anonymous Aug 16, 2008

    ditto

  • patty4cope Jan 01, 2009

    i bought a shift3 talking caller id lcd touch- panel phone and it didnt;nt have the directions in the box . how can i get then . patty4cope@ cableone.net

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Customer service number for MerchSource, the distributor of the Blue Hat product, Thunder Tumbler RC car, is 1-800-374-2744. This is a technical support number, but the operator will take your information and get in touch with the "corporate office", for whatever good it will do. My product was missing the entire battery pack (which has the on-and-off switch) and they wanted me to send in the whole thing with the original receipt. They would have a 6-8 week turnaround and would send me a replacement. I'm returning mine to the store and will try to find a comparable product.

Posted on Dec 29, 2009

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Innovage LLC
Address: 19511 Pauling
Foothill Ranch, CA 92610-2619

Phone: 949-587-9207
Fax: 949-587-9024
E-mail: info@qsholdingsgroup.com
Web Site(s): http://www.innovage.net

http://www.yellowpages.com/info-LMS5...aps?from=qpibp

Posted on Mar 03, 2008

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Have/had the same problems as everyone else.. I found that this copter is the same as 9093 Syma RC Helicopter, here is the site where you can get parts!

http://www.raidentech.com/sy90drrchesp.html

Posted on Feb 06, 2008

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We bought two "Thunder Tumbler radio control 360 rally cars" from a local store at Christmas time. They never did work. We tried new batteries over and over. Very disappointing. I do not recommend buying any products that are made from this company. I tried to email to the address that was provided by someone on this page, but no luck. Address unknown.

Posted on Jan 14, 2008

We bought 2 Thunder Tumbler radio control 360 rally cars from this company at Christmas time. They did not ever work. Tried new batteries over and over. Nothing worked. Very disappointing. I do not recommend buying anything that is made from this company.

Posted on Jan 14, 2008

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Does anyone have the telephone number? My parents bought a second one after the first broke. Unfortunately, on the first flight the balance bar broke, and we are trying to buy replacement parts as well.

Posted on Jan 08, 2008

Tried that said they would send me one , brandon was the reps name, 2 weeks now nothing,

Posted on Jan 07, 2008

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  • The company that owns The Blue Hat Toy Company is
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United States
Phone: (949) 587-9207
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Worked for about 15 mins. then shut off. It isn't the batteries.


These products are imported by Innovage LLC. Here is their contact information:

19511 Pauling Foothill Ranch, CA 92610
Get Directions
(949) 587-9207
http://www.innovage.net

Good luck!

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Hover Lites RAdio-Controlled Helicopter


I just bought a hover Lites copter today.(8/22/08) on the bottom of the box is a sticker that reads >> "Please do not return damaged item to retail store. To buy replacement parts, call 1-800-374-2744 or please visit our websites www.bluehatbrands.com or www.hover-lites.com "

I tried the phone number before posting this and it is a valid number.

Also paperwork indicates the copters are distributed by MerchSource LLC, Foothill Ranch, California

Their info is as follows
WEBSITE http://www.merchsource.com/faq1.cfm

For Customer Support,
Please Call Us
at 949-587-9207
or e-mail us at
support@merchsource.com


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Hover Lites RAdio-Controlled Helicopter


MERCHSOURCE, LLC
19511 Pauling Street Foothill Ranch CALIFORNIA 92610

Mike Roberts, Partner and Co-founder of MerchSource, LLC

Mike Roberts, 949-900-0904
949-587-9207

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http://www.raidentech.com/sy90drrchesp.html

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