Question about Brother MFC-8500 All-In-One Laser Printer

2 Answers

Black Line on Scanning

I have been using this printer for a while now but now it produces a thick black line on scanning/Fax. This is not a problem with printing. Printing works fine.

Posted by on

  • 1 more comment 
  • wmalik Jan 03, 2008

    Soulvestor Wrote
    "Clean scan glass slit near where original is fed, it will have white out/glue on it."

    Comments
    This area is completely clean and only thing that will produce a black line has to be black because this is a Black line. I tried to scan a plain paper and line remains there. Any more suggestions?

  • Anonymous Jun 03, 2008

    I have the same problem. Prints fine. My faxes all have a big black line on the ones that I send. I receive documents fine and print fine. I don't understand the problem.

  • mminkovich Feb 08, 2009

    I have the same problem with my Intellefax 4750. I did clean the glass several times but it did not help me. Can anybody give me other advice? I afraid my scanner is bad.

×

Ad

2 Answers

They are right about the glass.  Clean the small strip on the far left and it will all work out.  
Thanks for the suggestion Soulvisitor!

Posted on Jun 20, 2008

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Brother Master
  • 1,113 Answers

Clean scan glass slit near where original is fed, it will have white out/glue on it.

Posted on Jan 02, 2008

  • Soulvisitor
    Soulvisitor Jan 03, 2008

    WRONG ANY SUBSTANCE ON GLASS STOPS LIGHT FROM REACHINING PAGE AKA BLACK LINE



    IFMACHINE PRINTS OK BUT COPIES OR SCANS WITH THE LINE THEN IT IS THE GLASS

  • Soulvisitor
    Soulvisitor Jan 03, 2008

    CAN BE MARK ON WHITE REFERENCE BEHIND GLASS ON DOC FEEDER LID TOO

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Thick black line when faxing and coping brothers ink jet model MFC-J615W


It really depends on how thick the black line is. If its say 1/2" to 1" thick then a segment of the contact image sensor has failed. If its very thin then that would be just dirt either of the scanner glasses or under them. When you open the scanner cover you will find two glasses. the thinner one is for the adf and the very large is for flat bed scanning. If you get the line when using both then the CIS is faulty and needs replacing. If either one is good with no line then it could be just the ribbon cable that goes from the main board to the CIS.

Aug 06, 2014 | Brother MFC-J615W Compact Wireless Inkjet...

1 Answer

Black line scan


Open the scanner lid and clean the narrow glass in the left-hand part of the scanning area. Look for remains from ink or corrector at the far end and wipe them out. The narrow glass should be entirely clear to make good copies from the feeder.

Jan 09, 2014 | Canon Pixma MX410 All-In-One Printer

1 Answer

Thick black lines when scanning Samsung SCX-4824FN


The contact image scanner is faulty or the cable from the motherboard to the contact image scanner is faulty. I would bet it is the CIS as this scanner is used in many different machines (canon,lexmark,sagem) and it gives problems in all the machines. You can usually salvage a good one from an elcheapo lexmark inkjet multifunction.

Feb 11, 2013 | Samsung SCX-4824FN A4 Mono Laser Printer

1 Answer

I have a Epson cx11 and get a black vertical line down the middle of scans and copies


Check your flat bed and Document feeder scanning glass need to be clean, if any dot or dust in scanning glass of document feeder it will appear a line, check this points first
1- Check printouts from computer or FAX if it is clean problem in scanning section
2- Check using Copying a blank paper using only Flatbed if it prints without any line its problem from document feeder Scanning glass
So solution is clean the Document feeder scanning glass using wet cloth, note careful about wet cloth switch off the machine and clean it

Feb 04, 2013 | Epson AcuLaser CX11NF Printer

1 Answer

Thick black line appears 1/2 way across image when scanning


Try to wipe the scanner bed/glass with a soft cloth. If problem continues and the thick black line also appears when making a copy, it could be hardware problem. Then you will need to contact Lexmark technical support for additional assistance.

Apr 24, 2011 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

Thick black line through page when copying or scanning


Sounds like part of your scanner is not functioning and reading black all the time. Probably best to return it for a replacement.

Steve

Feb 25, 2009 | Lexmark X4875 All-In-One InkJet Printer

1 Answer

Black line while scanning and copying


Open up the document feeder and clean the scanner glass

Jan 25, 2009 | Brother Multi-Function Center MFC-240C...

1 Answer

Lexmark x5470 all in one printer


Where is the black line when you scan? Where is it when you print? Does it appear on every print job or only things you have scanned?

Steve

Sep 12, 2008 | Lexmark X5470 All-In-One InkJet Printer

Not finding what you are looking for?
Brother MFC-8500 All-In-One Laser Printer Logo

840 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

James Cagle
James Cagle

Level 2 Expert

478 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Victorman
Victorman

Level 3 Expert

846 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...