We have a Whirlpool Gold Conquest side by side refrigerator with a built in ice and water dispenser in the door. The model # is GS65SHAXLL03, when pressing on the ice dispenser arm nothing happens, no crunching ice noise, nothing. The shaft that turns the in-door ice bucket is not turning whatsoever. When I release the dispenser arm, I hear a winding noise like a clock clicking. Any idea what the problem may be?
Remove the top freezer door hinge cover and disconnect the plug there . This will remove power to the dispensor . Remove the dispensor grill , and also the 2 screws at the bottom of the dispensor front . Lift the front up and out , and remove the plug on the front . You should now see the white switch bracket . On the left side , is the ice dispensor motor switch , when usually , one of the spears holding the switch breaks off , not allowing the ice dispensor to work . If this is the case , the part number is 2180226 . Only held on by 2 screws . When/if replaceing , be sure to put the plastic spacers in the correct position next to both switches , and be careful not to break one of the spears , holding the switches .
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