Not printing

if you have the full software package installed go into the computer interface by double clicking that printer under start, printers and faxes and select the printer. In the popup that appears, select properties and print a test page. If it still doesn't print, use the troubleshooter which should suggest cleaning the printheads (beware this eats up ink). If it still doesn't print and the printer is used often, it needs a new printhead (or you need a new printer if you price it - but that's up to you). Printheads that aren't often used clog and ones that are used alot tend to wear out in about a year.