Question about Bravetti EK119H Electric Kettle

1 Answer

Does not work...displays "EE" only when pluged in.

Any help would be great and where can I find an online manual?

Thanks, Nick

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  • lisa6 Jan 08, 2008

    I also have a Bravetti kettle - worked once - now displayss "EE" as well. The owners' manual offers no solution to this code and unfortunately, since I bought this kettle at Canadian Tire in Aurora - they will not exchange it without a receipt - which I can't seem to find.

  • oramj Apr 16, 2008

    I have the same problem and i have lost the recipt. The base displays "EE" even without the kettle on it. Therefore the problem must be in the base! Any ideas.

  • 95harley Apr 21, 2008

    I have the same problem, contacted Euro-Pro (1-866-694-6401)about warranty, they are sending full refund, but this takes about three months, I first contacted them Jan/08 and I'm still waiting ............. this company just keeps telling you the "cheque is in the mail" ..... I'll believe it when I see it!

  • Anonymous Jul 29, 2008

    I'm having the same EE problem - for the second time. Canadian Tire cheerfully replaced the first one, but clearly we're going to have to ask for another model.

  • berasategy Nov 06, 2008

    I just bought the kettle three days ago and it's happening the same. What a shame !!!!

  • lakeracer900 Apr 04, 2009

    Bought the kettle 4 months ago loved it untill the EE code came up! WTF! Should of bought the $20.00 kettle. Still have receipt maybe I will call too for a refund!

  • Sylcar Jul 28, 2010

    Ma fille vient de me rapporter sa bouilloire avec le code EE en me demandant de la réparer.... Elle l'a reçu en cadeau et n'a pas les papiers requis pour un remboursement. Je ne suis pas un réparateur Maytag et je suis persuadé que les produits chinois sont à brève échéance des vidanges! Dis moi OPC à qui m'adresser pour remettre à son producteur ce ''mauvais produit''

    Salutations

    Sylvain Caron

    Un client très insatisfait.....

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Try contacting Bravetti/ Shark for manual or perform a european search for the manual. EE might equate to temperature sensor damaged by overheating thus the signal is being send to the microprocessor as inoperative in the firmware.

This design had no safety features for cutting off the heating element if kettle boiled dry - so if you left the kettle on without water the temperature sensor would overheat and become inoperative.

I hope this assist.

Posted on Jan 15, 2008

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info: You are now chatting with 'Darlene'
Darlene: Hi, thanks for reaching out to Samsung tech support. How can I help you today?
Nick: Good evening
Darlene: I see that you are not chatting from USA. Let me know the place of purchase of the unit.
Nick: USA
Darlene: Please let me know the Samsung Unit model number you have. You can find the model number on the label attached to the right side of the Unit.
Nick: DV410AGW
Darlene: Let me know the exact issue you have with the Dryer, so that I can assist you to isolate and troubleshoot the issue.
Nick: Ok - the dryer is displaying the hour glass symbol, but it's not on a drying cycle
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Nick: no
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Nick: I know this. I read the FAQ
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Nick: Cmon, be serious
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Nick: It's not my outlets
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