Hi my name is Miguel Pauli i get dell all in one 924 print about 2 week a go i get new ink wet i on my print wood not work for me please can you all help me p s am on Wheelchairs

This can happen to cartridges with attached print heads such as HP, Lexmark or Dell. All cartridges are weighed and tested before leaving the factory so lack of ink isn't the problem. It usually has to do with the print head of the cartridge not having any ink to feed it. This happens because cartridges are kept flat or upside down for weeks or months before being used and the ink settles away from the print head. The easiest remedy is to open the box and stand the cartridge upright for a few minutes before using. Then get a damp paper towel, fold it into quarters and sit the cartridge print head down onto it. Hold the cartridge down to the damp paper towel for three minutes. This will help pull the ink out of the print heads, priming them and getting them ready to print. Finally, install the cartridge into your printer and print a few test pages.

Might need a new printer. Lexmark printers can be troublesome.

I have the same issue where the printer displays "Right cartridge Incorrect". However, it's had no problems up until about two weeks ago and I've had the right cartridge in place for about a year or so.

Printer: AIO 922 (All-In-One 922)
Ink: Remanufactured ink

start at page 56 of the manual (http://support.dell.com/support/edocs/systems/924/en/om_en/om_en.pdf if you don't have it) good luck!

Here is a site that has refurbished, guaranteed ink for your printer:

http://www.4inkjets.com/Dell-Ink,Photo-all-in-one,924,Ink-Cartridge,2344,printer.html

Refurbished Alternatives for Dell 924 Ink Cartridges and Printing Supplies Our Alternative Remanufactured Cartridges to replace the Dell OEM cartridges for use in the Dell 924 have a one year 100% quality satisfaction guarantee. These cartridges are not refurbished Dell OEM Cartridges. They are Non-OEM products that have been modified and refurbished by a remanufacturer that is not endorsed or associated with Dell and are guaranteed by 4inkjets.com to work with your Dell 924 Printer. They are a low priced alternative to Dell OEM Cartridges. Our refurbished alternative cartridges to the OEM Inkjet Cartridges are manufactured to the highest performance and quality standards and will deliver optimal prints when used in your Dell 924. Since we import our products directly from the remanufacturers we can pass the savings on to you. copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

run a nozzle clean, perform the following steps:

1. Verify the All-In-One Printer 924 is powered on and connected to a computer.
2. Verify that the paper support (input tray) has clean, plain white paper loaded.
3. Press the Menu button.
4. Press the Down button until Mode: Maintenance appears on the LCD screen.
5. Press the Menu button.
   The Dell 924 Maintenance Menu appears on the LCD screen.
6. Press the Down button until Clean Cartridges appears on the LCD screen.
7. Press the Start button.
   The AIO 924 prints the cleaning page. This process cleans the ink cartridges and resolves many print quality issues.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

run a nozzle clean, perform the following steps:

1. Verify the All-In-One Printer 924 is powered on and connected to a computer.
2. Verify that the paper support (input tray) has clean, plain white paper loaded.
3. Press the Menu button.
4. Press the Down button until Mode: Maintenance appears on the LCD screen.
5. Press the Menu button.
   The Dell 924 Maintenance Menu appears on the LCD screen.
6. Press the Down button until Clean Cartridges appears on the LCD screen.
7. Press the Start button.
   The AIO 924 prints the cleaning page. This process cleans the ink cartridges and resolves many print quality issues.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

I've had this problem too. The only way to make the message go away is to buy the ink from Dell. Although generic ink cartriges will work the printer will not/can not reset the "low ink" message unless you buy the cartriges directly from Dell. So you can use another brand, but you'll just have to overide the low ink message when it pops up by telling it to continue printing. Then you can tell when the ink is low by seeing it when it prints out.

Try replacing the cartridge with a new Dell ink cartridge, the refill may have gone bad.

Are you using the Dell software to replace the cartridge?
If you where just replacing without running the software then it wont know you have replaced the cartridge.
Let me know.
Zod