Lens fell to pieces, needs re-assembling correctly.
Internal lens in the eyepiece has fallen out of its mount and is sitting loose inside the eyepiece. It has never been bumped or dropped. I've e-mailed the retailer and Konus USA...no response. It has a one year warranty but what good is it when there is no customer service?
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How interesting! Why did they fall out? I suggest you start by doing a web search for your model of spotting scope (since you haven't included that info so I can't search for it) and look for a technical drawing that shows the lenses and their order. But, even that might not solve your problem because some of the lenses may be slightly different from one face to the other, which difference may not be obvious from drawings. Thus, if a lens is inserted "backward" it could affect the focus and magnification. Ditto with lens spacers and threaded rings. Then there is the matter of re-assembly being accomplished without fingerprints, dust, weather sealing, etc. I hope you are successful.
You will need top take it to someone you specializes in telescopes and can get you the right part and install it correctly, Telescopes are not everyday items you can get parts for anywear. Try a scientific store and ask around, they may know somewhere to take it.
sounds like it was designed to use only the eyepiece that came with it. here is an idea...mount the scope on a tripod with no eyepiece in it...now take an 1 1/4" eyepice and place against the scope where you would put the eyepiece ..try to focus..if you cant, then slowly bring the eyepiece away from the scope till you see a sharp image..im sure a machine shop can make a sleeve to screw into your scope and hold 1 1/4" at that point.any questions i can answer call me email@example.com 5088331232
When you say lens, did you unscrew the eye piece or the actual lense? because the eyepiece is meant to fit your adaptor for 35mm cameras etc. but the actual front lense should be tightly sealed and thread locked to make your glass (scope) waterproof to some extent and to protect the alignment of the other lenses within your scope. If it is possible your local camera shop may have the ability to re-align and seal your scope, but if not do you have a warranty? and if not even that, if i were you i would align and accraglass your piece back together, it's a last ditch solution that should last for years.
Try a photo shop to see if you can get a T-adaptor to fit your camera (this is for SLR cameras without lens attached - the telescope becomes the lens)
But if you mean the 55mm filter threads, ie with the lens still on the camera, then you have the wrong thing. You need instead a contraption that holds the camera in position to take photos through the eyeepiece of the telescope (ie both telescope eyepiece and camera lens remain in place). With non-SLR cameras, that is the way to do it.