Question about Asko W6021 Front Load Washer

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Fault 02 washing machine stopped mid cycleand displayedfault 02 and stopped and will no longer run,can anyone help ?

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  • 3 more comments 
  • athena2 Jan 02, 2008

    The display panel also read malfunction
    temperature failed, besides the fault 02
    display. Now the washer has power but
    it will not turn on.

  • athena2 Jan 02, 2008

    No. It is older than that. We bought the
    house with the washer and dryer in it. I think it is about 7 years old.

  • athena2 Jan 02, 2008

    there is no program contol knob that says drain. It also apppears there is no
    water in the machine. On the front
    panel it says W660 Quattro, just to be
    sure we are talking about the same model.
    thanks, any other ideas??

  • athena2 Jan 02, 2008

    That's it. I am sorry about the incorrect
    model number. It is the W660.
    thanks

  • athena2 Jan 02, 2008

    NO. ONLY WITH THE EMERGENCY LATCH.

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  • 319 Answers

Hi

Fault code 2 indicates "Water level too high "

Please look for the following causes:

· Plugged/Bad water pump
· Faulty water valve


If you are not able to check these, it may be necessary to call for a technician. Always be careful of electricity!

Posted on Jan 02, 2008

  • 4 more comments 
  • Brian Berndt
    Brian Berndt Jan 02, 2008

    IF this item is less than 3 years old, it carries a FULL WARRANTY--Parts and Labor. Is that the case for you?

  • Brian Berndt
    Brian Berndt Jan 02, 2008

    Please also try to drain the machine. This may be able to happen by turning the Program Control Knob to DRAIN, then Press START, the water should drain shortly thereafter.

  • Brian Berndt
    Brian Berndt Jan 02, 2008

    Sorry, the post said ASKO W6021 Front Load Washer. I will continue...

  • Brian Berndt
    Brian Berndt Jan 02, 2008

    Please click this link to verify that this is what you have.



    http://www.askousa.com/pub/manuals/washe...

  • Brian Berndt
    Brian Berndt Jan 02, 2008

    Are you able to open the door?

  • Brian Berndt
    Brian Berndt Jan 02, 2008

    My next suggestion is to turn off the Power, wait then turn On the power. Then please open the door and be sure that the items are not unbalanced (probably not the problem, but just to be sure). Then please try to select a wash cycle different from the one that you were using. Try one with a low temp wash such as Handwash.



    I am afraid that your wash cycle may not advance because the water is not getting hot enough. This will probably require a service call, or maybe a late Christmas Present (a new washer) for you!

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