Question about HP Photosmart C6180 All-In-One InkJet Printer

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HP Photosmart C6180 All-In-One Is printing All Documnets Faded Colors

MY HP Photosmart C6180 All-In-One Is printing All Documnets with Faded Colors. I originally had my printer connected to my laptop at home on Windows Xp. I recently moved the printer to my office which utilizes Windows Vista Business version. Now everything prints faded. When I used photo papaer the colors are a littel sharper but not as they were before. Is Vista causing this or is there a problem with the printer.

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  • BBE1 Jan 04, 2008

    having same issue, worked fine before connecting to vist system, have already been through the system checks and resets with HP. mINE IS C6150 MODEL

  • j726m9302 Oct 31, 2008

    We just got this printer with all new catrages. All documents printed, in color, and black&white, are faded looking. But when I tried to just copy an image it came out much better.

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Try to clean your printheads or check the level of your inks, maybe you are low on inks. Operating system does not affect any printing outputs as I know. Check your inks also coz HP cannot guarantee the quality or reliability of non-HP ink. If ink cartridges have been refilled, try replacing them with genuine HP ink cartridges.
If the print defect is minor, it might be caused by reserve mode operation. When the printer runs out of some colors, it can continue printing using remaining inks, but print quality may be affected. If cyan, magenta, or yellow is out, the printer can print only in grayscale.
Replace any empty print cartridges. To check ink levels, follow the steps below.

  1. Press the Setup button.
  2. Press the down arrow button until Tools is highlighted.
  3. Press OK .
  4. The Display Ink Gauge selection should be highlighted. Press OK and the ink gauge will display.
OR try calibrate the color:
  1. Open the printer Toolbox :
  • Open HP Solution Center (click Start , then All Programs , then HP , then HP Solution Center ).
  • If you have more than one printer installed, make sure to select the correct printer tab in HP Solution Center .
  • Click Settings .
  • Click Print Settings .
  • Click Printer Toolbox .
2. On the Device Services tab, click Calibrate Color , then follow the onscreen instructions. The procedure takes about two minutes and requires two sheets of paper.
If the steps above did not help, clean the print head.
  1. Open the All-in-One Toolbox :
    1. Open HP Solution Center (click Start , click All Programs , click HP , and then click HP Solution Center ).
    2. If you have more than one All-in-One installed, make sure to select the correct All-in-One tab in HP Solution Center .
    3. Click Settings .
    4. Click Print Settings .
    5. Click Printer Toolbox .
  2. On the Device Services tab, click Clean the Print Cartridges , and then follow the onscreen instructions. Three levels of cleaning are available.
Please let me know if these steps helped you or not. Thanks

Posted on Jan 05, 2008

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After three hours they have decided to offer me a trade for a cheaper cost than replacement on the hp chat line, the above never worked i simply got yellow even with new ink. I was told the printer assembly was bad or the hardware as some of the functions in solution center didnt work either. thanks anyway....

Posted on Jan 06, 2008

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