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Sony cybershot dsc-w80 - not working due to error message


I have the sony cybershot dsc-w80 camera and when I switch it on, the lens zooms in and out twice, then an error message appears saying "Turn the power off and on again". When I switch on and off again the same problem occurs. I have tried switiching on and off at least a dozen times but the same error message appears. How can this be fixed?


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  • deweesej May 24, 2009

    When I turn my sony cyber shot dsc-w55 on the lens comes in and out about 3 times then I get a message to turn power off and on again.



4 Answers

I just tried the same thing as a last resort (knocking my camera on the table) with my DSW-100 and it actually worked! My camera has not been working for two weeks because it keeps turning itself on and off with the same error message. I can't believe that actually worked.

Posted on Feb 08, 2008

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Hi i have a DSC-S600 and i hav the smae problem the man at the shop said he will fix it for 2000 Rupees!!!!!!!!!!!

DOes any1 have a solution ????????

Posted on Jan 14, 2008


Hi Lewis,

The problem emanated when the camera was roaming free in my handbag probably getting squashed under numerous objects including my Nintendo.

Yesterday, I fixed the problem by..and I don't recommend anyone else try this....banging it gently on my desk! It worked first time after that. I think something was jammed in it and by gently knocking the camera it fixed itself.

It worked for me!

Thanks anyway - I probably wouldn't have bought another battery and would have rather spent the money on a new camera so I wasn't too concerned about knocking my camera into shape. I do not advise this unless you don't mind taking the risk that it could make the problem worse!

Posted on Jan 05, 2008

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I've come across this problem before there may be a problem with the battary try to replace it and see if that fixes it.

Posted on Jan 03, 2008

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