Question about Philips DVP642 DVD Player

1 Answer

Philips DVP642 DVD Player "No disc" problem

My dvd player will not read any dvds. when it trys to load them, the dvd player sounds like it is scratching the disc and after a while the dvd player gives a "no disc" message. I just want someone to tell me if it is worth opening it up and cleaning the laser lens and also to guide me through the process.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 4 Answers
Re: philips DVP642 DVD Player "No disc" problem

If its still under warranty, do that.

if it's not, try taking it back to the store and asking for a replacement. don't let the floor salesman tell you no. insist on speaking to the manager. my strategy is to: "be polite, appear slightly stupid, and dont take no for an answer" it works 80-90% of the time.

if you cant get anywhere (or dont want to try that route), then you have nothing to lose. open the case and try to clean the mechanism and lens

two screws on either side of the unit, and i think another 4 screws on the back side. this will allow you to pull the top cover off the unit.

clean the mechanism, and clean the lens. you can buy cleaner if you want, but i just use a soft cloth and some "no-streak" type window/glass cleaner (windex)

clean your disks as well. this DVD player seems to be sensitive to scuffs and dust more than some other players. you just have to be persistent.

or you could buy another DVD player. at $60, its really a pretty good deal anyhow.

good luck

Posted on Mar 09, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My Philips DVP642 is asking me for a password before I play a dvd. It only does this on certain dvds and I cannot distinguish which dvds will need a password, which ones won't or what the password is for...

Try the password 136900. If this password works, then using your remote, access the general setup menu and chose the Disc Unlock option.

Hope this helps!!!

Dec 18, 2010 | Philips DVP642 DVD Player

1 Answer

Stopped during play, made cherpping sound, cannot remove dvd

try to replace the motor 5volts,co'z its weak to read the disc.then try to change the rubber of your disc loading tray.for a normal open close tray.( ronxin

Mar 11, 2010 | Philips DVP642 DVD Player

1 Answer

I have a Philips DVP642 DVD player. It has worked

First try a soft reset... unplug for 20 minutes.
Otherwise - the laser is dirty or misaligned.
A Repair shop can clean and align for about $50.
It takes specialized equipment and templates to align the laser - not something you can do on your own.

Lens cleaner discs don't work.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Feb 27, 2010 | Philips DVP642 DVD Player

1 Answer

No audio. Video O.K. PHILIPS DVP642/37

User manual for DVP642/37:
Connections on page 13.
Audio setup from page 28. Page 28:
For simple stereo setup use [Downmix] > [stereo]:
[LT/RT] requires a Dolby Pro logic decoder.

Aug 31, 2009 | Philips DVP642 DVD Player

1 Answer

Dvd does not load

jessgeorge please change the disc motor as the speed of the motor should be slow for the dvds next change the lens

Apr 23, 2009 | Philips DVP642 DVD Player

1 Answer

DVD player plays VCD/SVCD but not DVD

there is a problem with the disc motor, replace it

Apr 08, 2009 | Philips DVP642 DVD Player

1 Answer

Toshiba disc error

Check formatted disc see if it's +R,-R and see if Toshiba will play homemade disk or just disc recorded in different format.

Jun 25, 2007 | Philips DVP642 DVD Player

Not finding what you are looking for?
Philips DVP642 DVD Player Logo

Related Topics:

129 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips DVD & Blu-Ray Players Experts


Level 1 Expert

6 Answers

Cindy Wells

Level 3 Expert

4720 Answers

rugby prop

Level 3 Expert

426 Answers

Are you a Philips DVD and Blu-Ray Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides