Question about Gateway M305CRV Notebook

2 Answers

DVD Stutters My Gateway Laptop has stuttering issues with the DVD player. The CD works fine. Whenever I play a movie, the movie runs in a slowdown mode both with the audio and the video. It plays as if there isn't enough power to run it. It sounds a lot like an old cassette tape player when the battery ran down. I am obviously on AC power, so it isn't a battery problem.

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: DVD Stutters

Most likely, WinXP is forcing your Secondary IDE (master) to run in PIO mode rather than DMA mode. This could come about after playing a scratch DVD. WinXP makes a quasi-permanent change here that you cannot alter with Device Manager.

Here's the solution I found at

To Remedy, use regedit:
Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96A-E325-11CE-BFC1-08002BE10318}
(note ..96A-E325... is UNIQUE)

Under this key, look for the entry "0000" or "0001" etc. that has the following properties:
DriverDesc = Secondary IDE Channel
MasterIdDataChecksum = ?some value?

Delete the MasterIdDataChecksum line from this entry, then reboot windows.

Verify using Device Manager that the secondary IDE channel is now "DMA mode".

Good luck.

Posted on Jan 06, 2008

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers
Re: DVD Stutters


Posted on Jan 02, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

When I play DVDs on my HP Pavillion dv5220, the sound and picture lag even when using different DVD playing programs. Why is the DVD stuttering, and what can I do to fix it?

Try using a third party program like WinDVD or InterVideo. You can get free downloads of a lot of them, and HP has never had the best record for player technology so they can use all the help they can get!

Dec 31, 2012 | PC Laptops

1 Answer

My gateway M-6846 notebook stutters when playing music. How can I fix this?

this can be caused by a number of things
are you playing music through your cd rom

If you are using your CD/DVD drive, use a cleaner.

The lens may be dusty and causing skips/stutters place a couple of drops onto the cd and run it

scroll to bottom toolbar (bottom of screen) right click select task manager

applications you will see whats running

if you see anything you dont need running select end now and you might uninstall that specific
program if you or computer does not require it to run

also under processes see what is ticking over in the background again if you see something you
dont need to be running select end now you might have a virus or malware anti malware free edition Win XP/2003/Vista/Windows7

the speaker plug/outlets is usually at the back of the computer or if its a laptop on the side

you will have to open up the computer to check the lead attached to the rear of the input plug make

sure the connection is good with no dust as dust causes static electricity

clean your computer of dust using a fine air blower from a compressor making VERY sure that there is

no MOISTURE in the air line specifically around the sound card and the CPU central processing unit

dust causes static to build up in a computer which can affect all of your computer

hope this helps

Aug 22, 2012 | Gateway M-6846 Notebook

1 Answer


I think it might be that your PC is too clogged up by various programmes and background runs. I would format and install. (How long have you been using it in years, months? How many different programs on it? How much RAM?)

Apr 30, 2012 | Lenovo IdeaPad Z570 Notebook

2 Answers

Whenever I play a DVD, the playback seems a slow both sound and video. Not sure if I need to clean it or what? I have a Lenova 0769 running XP Pro Version 2002 SP 3.

If it is your cd-dvd rom, or your dvd's, your movies would skip, freeze, like any other movies players such as a scratch dvd played on your home dvd player. So,
did this happen before any updates to your o/s, such if you are using windows media player to play your movies?? If not, it could be a software issue, where some updates will bring your programs up to date, but uses more cpu/memory and even your GPU (graphic processor) and thus cause your movies or video to play back slowly because your computer hardware is underpower to handle the up to date versions., or it could be vise versa where your program will needs an update to the newest version to play. (Usually like adobe, java to watch youtube or online videos). You might want to see if you can play with another program and see if you get different result, or maybe undo your update to previous version.

Jan 28, 2011 | Lenovo PC Laptops

2 Answers

My gateway laptop's dvd/cd drive stopped working, all of a sudden, but it plays music cds, it is just the DVDs that don't play them or even explore... what could it be the problem? how do i solve it? it...

Are you sure yours is a DVD player? It could only be a CD-CD writer, which will NOT play DVDs.
Open your control panel ->system->hardware->device manager and click on the DVD/CD-ROM drives icon. The listed devices will tell you if you really have a dvd player or not. If you do really have a dvd player, try a different dvd

Mar 19, 2010 | Gateway MX3228 Notebook

2 Answers

My dell studio laptop (one month old) has problems playing dvds

It sounds like you have eliminated a media player problem.

Here are some more things you could try:

Disable your antivirus when playing the movie.

Have Dell replace CD/DVD drive. I got a bad drive in my new Latitude and they replaced it. It was a long phone prepared.

It could be overheating. Make sure you have good air flow under the notebook. They make notebook coolers which you can find with a web search.

If this helps please vote for my solution.

Jan 19, 2010 | Dell Studio 15 Laptop

1 Answer

My sound stutters on my Dell Inspion 6400 whenever I put a DVD in

You are very welcome. I am glad I could help. Apparently what happens is that the drive takes errors and XP downgrades the transfer mode. Once that happens you will have flaky problems, another problem you will see when this has occured is when you try to burn a CD or DVD. It might burn for a while and then just towards the end it will fail.

Thank you for letting me know it worked.

Apr 05, 2009 | Dell Inspiron 6400 Notebook

1 Answer

My dvd player stutters when I play a movie

Not enough RAM or CPU too slow for movies.

Feb 18, 2009 | Sony VAIO FXA63 Notebook

1 Answer

Dvd drive has slowly flaked


You may follow the link provided below and it should certainly resolve the issue you are facing.



Nov 28, 2007 | Dell Inspiron 6400 Notebook

1 Answer

DVD player sound

is the dvd a retail dvd, or a copied dvd? can you play music cd's ok? if the sound is stuttering, you may have too many other programs running. Check the systme tray amd close down all other apps and icons. most likely a problem with the laptop needing more memory to play the dvd. also try another dvd player like vlc or, or for updated player codecs.

Aug 27, 2007 | Gateway MX3702 Notebook

Not finding what you are looking for?
Gateway M305CRV Notebook Logo

104 people viewed this question

Ask a Question

Usually answered in minutes!

Top Gateway PC Laptops Experts

Mark Taylor
Mark Taylor

Level 3 Expert

728 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Alex Krenvalk

Level 2 Expert

401 Answers

Are you a Gateway PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides