Question about IBM SureMark Printer TF6 Thermal Label

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IBM SureMark 4610 USB

The printer prints the first receipt OK, then the next ones start coming out all misconfigutared. I have upgraded my FW to "Microcode EC Level is 47" and the same happens. If i restart the application im working with it happens the same, first OK second and so on BAD.

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Re: IBM SureMark 4610 USB - IBM SureMark Printer TF6 Thermal Label Printers & Copiers

You may need a new thermal head

Posted on Dec 12, 2008

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Re: IBM SureMark 4610 USB

You may need a new thermal head but i doubt so considering you get one good print out. I assume the good one is in great order. It could be a bad harness or requires you to update to format 3E

Posted on Nov 10, 2011

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Stopped printing

reinstall your program for printer.if it dont work.
printer is bad.let me know.ok

Jul 21, 2009 | IBM SureMark Printer TF6 Thermal Label

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Printing only one side

Most likely the small 'roller' on the LHS of the paper feed shaft is missing. This roller engages the metal 'yoke' on the LHS when the printer lid closes and provides a suitable pressure for the paper to contact the thermal head. They break into 2 pieces sometimes and fall away from the shaft. Solution: remove circlip and replace the roller if you can get one. I have them made.

Mar 26, 2009 | IBM SureMark Printer TF6 Thermal Label

1 Answer

Suremark 4610 on Sure POS system/ Laptop T23

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Jan 14, 2009 | IBM 4610 TG4 Thermal Label Printer

1 Answer

Cannot get printer to print

very possible but you may need to disable the firewall if you have one then disable the antivirus . then try to reinstall software for the printer and follow directions closely. biigg53566

Dec 05, 2008 | IBM SureMark Printer TF6 Thermal Label

4 Answers

IBM 4610 suremark receipt printer

Hello all,

had the same problem and my solution was to install the latest driver available at the IBM service/driver website. Then unistall it with another IBM driver cleaning tool, then repeat both processes a couple of times, until the printer responded. There is some bug on these latest drivers an older Windows versions, so only after some installations and repairs on the first install, windows gets it right. VERY STRANGE but it worked in 2 machines, both IBM terminal and 4610-tf6 IBM printer.

By the way; RS232 ibm cable...I believe its a null modem 9 pin...not a regular serial cable.
Dip pin config: my printers have 4 so; 1ON 2ON 3OFF 4OFF which means
1 size of paper you are using 80mm
2 if you use an IBM software or other:other
3 if xon/off or DTR/DSR:hardware
4 com speed: 9600baud or 19200baud, 9600

That's what I igured out. If you need any more info: mail


Sep 28, 2008 | IBM SureMark Printer TF6 Thermal Label

1 Answer

IBM 4610 TG4


The 4610 has several common routines. One of these common routines is CR.BUFFER.GUILOTINE This routine buffers the guillotine cuts written to the receipt station.  I believe you need to be sure that this routine is inserted in the printing program in order for the guilllotine mechanism to cut.

The routine should have the following defination:

Also simply listen to hear if the knife mechanism is trying to activate after printing a receipt.

Hope this helps,

G. Kiely

Sep 10, 2007 | IBM 4610 TG4 Thermal Label Printer

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