Kingston 2 GB USB Hard Drive
Problem for Kingston (DTIU3/2GB) 2 GB USB Hard Drive

My windows xp doesn't recognise my Flash USB genx




By waellena on Oct 30, 2009

" "
My windows xp doesn't recognise my Flash USB genx 4 Gb, any solution

Solution #1

posted on Oct 30, 2009
Not Rated)

bob_computer

Rank: Guru  Computer Accessories  Expert
Rating: 87%, 1225 votes
One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
SPECIAL NOTES
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

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Solution #2

posted on Oct 30, 2009
Not Rated)

anantakumarj

Rank: Guru  Computer Accessories  Expert
Rating: 85%, 73 votes
in run type inf then press enter.....>goto usb file ..>right click and select install like goto usbport ,usbstor,usbvdieo.............

use another usb device to conform usb port working or not..... if not working reinstall the usb driver.......



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Solution #3

posted on Oct 30, 2009
Not Rated)

tomsbn

Rank: Wiz  Computer Accessories  Expert
Rating: 79%, 21 votes
there are two possibilities...1..System administrator has locked you using the usb drives...please login into the administrator user and try again...2..please check whether the usb hub is enabled..right click on my computer,select manage..from device manager select UNIVERSAL SERIAL BUS CONTROLLER..check all the options are enabled or not..if this is disabled,try reinstalling the usb driver..
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