My optical Drive will not read anything. Wthen i bought it, it read all cds. now it wont even read that their is a cd in the drive

hi

you have either one of these ..

5187-5619 = DVD-ROM/CD-RW combination drive - 48X CD-R write, 32X CD-RW rewrite, 48X CD-ROM read, 16X DVD-ROM read

EL436-69001 = 48X DVD-ROM CD-R/RW optical drive - 48X read, 32X read, 48X read, 16X max write speed

make sure you buy CDs or DVDs which are speed compatible to your optical drive or COMBO drive speeds

if you are busying compatible speed CD media, then take some compressed air (can) and clean the drive bay and inside the optical drive area, to dedust it .


go to this site and review all the related sites .. read carefully and try to figure out what the possibility (issue) is .
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=15887&tmp_task=solveCategory&lc=en&dlc=en&cc=ca&lang=en&product=431075


if ALL this fails, you may have to replace the DRIVE itself

i hope this helps

Are you able to read CD's and DVD's using the Optical Drive ?If yes, then it may be a problem with the lens in the drive.It can also be an issue with the software that you are using to burn Cd's ( like Nero ).If you are not able to Read and write Cd's or DVD's and the Optical drive isnot listed in " My Computer" then it can be either a driver issue or registry filters issue.Let me know abt this

You need to replace your optical drive, or purchase an external optical drive.

There is a problem with your optical drive, the lens of it is dirty and dusty. Get a CD Lens Cleaner and use it in your drive but if the drive can't read it then replace your drive with a new one.

Could be problem with the optic, try to clean the optic
with CD cleaner first.
And if it still doesnt work, unfortunately you should replace with
another new CD Drive.

Check with a bootable OS disc.
If it reads then repair the os

If the same issue is there, go for the replacement of Optical drive

first reinstall the operating system and then you use either nero 6 or NTI CD? DVD maker

Try a lens cleaner, probably wont solve the problem, the drive's optics for the cd side are failing dvd's still work, if you must read cd's replace the drive or use a external cd drive.

upgrade your CD/DVD firmware from MAC website and install it.
if it does same even upgrading driver then most could be problem in optical lens so better taking back in the same place where you bought it from if its still under warranty.

or if its out of warranty then you need to take to Tech so they can fix it for you.

please post back if anything changes and rate all answers.

You need to replace the optical drive as it is no longer working.