Question about Acer Aspire 5500 5570-2609 Laptop

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Running Debugger on Safe Mode and Internet Access

I was excited when I got your response however when I was on safe mode, I had two problems. 1. i no longer have internet access even if i logged as the system administrator which means I cannot access the debugger file on the link provided and run it on my laptop. 2. When I downloaded the "debugger" using normal mode and saved it on desktop so I can access it at a later time (on safe mode), I can no longer have it run on my system and it showing that I have restrictions even if i logged as a the administrator. I have no idea what to do next. Once again, please bear with me on this concern. I am just not as literate when it comes to this. But I feel better, knowing something can be done.

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I would go to my start,run and type in msconfig and click ok and look at your services and start up programs and ether turn off all the things I think could be wrong or just turn all of them off and then close out and reboot. you cant hurt any thing here it is a tech tool. I turn off things one at a time to see if it fixes the problem.

I’m happy to assist further over the phone at

Posted on Jan 02, 2008


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Posted on Jan 02, 2017


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The computer will not start at all. It goes into the start up screen. The options to choose from are safe mode start up, etc. It will not go past this. What could possibly be the problem?

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Safe mode

your operating system is corrupted you need to install or repair by running your operating sytem cd

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