Im having problems to connect

Oct 30, 2009

- THere should be no issues with the camcorder, it should be occuring mainly due to the two following reasons

• Bad IEEE cable
• Bad IEEE drivers in the system.

As you said that, it doesnt work in even in the old system, i suspect the issue should be with your CAble, try changing the cable and trying again..

IEEE drivers are generic and should be installed along with your WIndows XP or operating system..If not please locate the IEEE device from the DEVICE manage and look for any YELLOW mark or RED cross mark. You can navigate to device manage by Right click on My comuter->Select properties and choose HARDWARE TAB and press DEVICE MANAGER...
in the device manager, scroll down to see IEEE port or if you see any yellow colow eith name unknown device, it must be an issue with the driver..

And is it your device has extended IEEE por( ie, are you bought the IEEE seperately) or it is attached to the system...

I suspect this must be an issue with the cable..

Please leave me comment, if you need further assistance
RNj VINODKUMAR

Oct 30, 2009

- If you have tried with other system and if it doesnt work in the other system, then it could be due to the issue with the IEEE port in the camera...

Try this thing:

Turn off the PC. Connect the Firewire cable to the camera and the PC's firewire port. Turn on the PC. Allow XP to complete full bootup plus a couple of minutes. Be sure the camera is not in video mode, just picture mode for viewing pictures. Turn on the camera. Give XP a little time to access the camera and deliberate the files on the media. Open windows explorer and attempt to find the camera media, go down the folder hierarchy to locate folder that contains the pictures. Attempt to view a picture by opening one of those files. Windows media player will display these natively. Once you've been successful at this, then try camera video. Don't switch to video until you back out with windows explorer and close its window. Turn the camera off, switch to video. Turn the camera back on

If the camera refuses to work with any PC's firewire interface, the OP should consider whether his camcorder's i-Link port has failed.
ANd i want to say that, IEEE port can be used for transferring only the videos and not the pictures

Check whether your camera has i_link support , else you wont able to use IEEE for transferring videos , it can be used only with the special device , check whether the devie has inbuilt i-Link..

Please leave these details as comment ans we will solve your issue.
Rnj VINODKUMAR

Oct 30, 2009

- Oh..ITs a vista..Its the issue with the Vista, lot of user facing the same problem with the Vista...Updating the Vista should help you in fixing.But here is the hint that helped many users..

In device manager
Uninstall 1394 device,by right clicking and uninstall
turn camera on
plug in to 1394 port

in device manager;
click Action/scan for hardware changes
system sees 1394 port, installs driver automatically

system then should detect camera and manualy install driver by right clicking it in Device manager and selecting 'update driver software' do not let it do it automatically, select 'browse my computer for driver software' point it at c:\windows

it should detect it as a 61883 class bus device and installs driver camcorder appears in device manager as imaging device after completion it brought up the autoplay window to ask how you want to import the video...

Please leave these details as comment ans we will solve your issue.
Rnj VINODKUMAR

Oct 30, 2009

- Yes,got that right now...Vista detects the camera onyl if its a 4-4pin iLink cable...Try to get that cable and try connecting.It should definetly recognize your camera..The cable may cost your 1.5$

Oct 30, 2009

- Yes, if you hear a sound, it means that you are connected..But if you doesnt hear then the camera is not sending the information... Have you ever tried using using IEEE cable in any of the computer (XP), does it worked.. I think there must be problem with the iLink port of the camera, if it doesnt work with any of the computer, please try that before you gove the camera for service