Technical Support, Instructions & Repair Service

Air Conditioners
Generic problem for all Air Conditioners

ERROR CODE ON AIRCONDITIONER LG ART COOL INVERTER...

shared by 12 users

posted by nimbatron on Jan 02, 2008


Hi we keep getting error code c6 on the inside unit, we have tried cleaning the filter and resetting the power which helps for about 5 mins then it comes up again and stops working, you cannot turn the unit off, via remote or via the button on the side of the unit. We have 2 of these units and they both have the same error code and will not work, the manual has nothing in there about error code C6. Can you please help as the weather is becoming unbearable, do I need to call someone in. We have only had these units for about 14 mths.
thanks  in advance.
I have the same problem
This Problem has been added to the Share Your Expertise Page under "My Work Queue".

11 Other Users Have The Same Problem

Posted by adamtaylor on Nov 30, 2008

keep getting error code c6 on the inside unit, we have tried cleaning the filter and resetting the power which helps for about 5 mins then it comes up again and stops working, you cannot turn the unit off, via remote or via the button on the side of the unit.

Posted by Guest on Aug 14, 2008

C6 Error on LSZ2144VM4 ArtCool

Installed October 25th 2005, first error.

Had to wait 2 weeks for PCB, now working. Total off air time about 3 weeks.

LG Warranty repair because of 5 yr warranty. Domestic. LG said 2 days tunaround for parts if stocked in Melbourne otherwise 2 weeks delivery from Korea.

Posted by Guest on Jul 13, 2008

The same unit is now nearly 3 years old and has worked as expected with NO issues over this time..

C6 Error. Switching off at the Fuse Box clears the error.

Steps taken after that.

1. Click the Infrared unit switches the unit off.
2. Click Infrared On, whether set to Heating or Cooling the error comes on within 10 secs

No activity and no fan rotation in the external unit

Regards

CFM39

Posted by PhilHeth on Jun 09, 2008

We had our ArtCool installed must be 2x winters ago now & admit we haven't used it much for cooling (the Brisbane summers just haven't been massively hot lately). BUT, we have used in the winter for heating & this is when we get the C6 error. As with everyone else, I have to flick the fuse box switch to reset it. Then it usually works again for a while. I also don't think this units heat as well as I hoped. There's seems to be a cooler draught around the room associated with the heat - somehow? Anyhow, I guess I need to ring the LG service no here. I wonder what the warranty was on this now. With such a wide-spread problem, you'd think a recall or a manufacturer initiated update would be the most customer service friendly solution rather than LG risking a bad reputation arising.

Posted by Drew2 on Mar 27, 2008

We have the same problem. Ours is less than 1 year old. Ours started playing up on January 24th and despite phone calls to the reseller and LG at least once a week, we've been told today that the part that was to be fitted in 4 days time (April 1st - how ironic) wasn't in the container that just landed in Sydney and no ETA for the next delivery. Had a gut-full and about to try Consumer Affairs or whoever to see what we can do.

Best Solution

posted on Jan 02, 2008
FixYa! (100)

bobotfel

Rank:Wiz Wiz
Rating: 84%, 180 votes
The remote control air-conditioning has diagnostic tools that diagnose the unit for five minutes. If the diagnostic tools cannot find problem to your unit then it will continue running as normal. But if the diagnostic tools find problem in your unit then it will automatically shutdown for the safety of your unit, to avoid fatal damage.
So I suggest that you have to call a qualified technician.

Was this solution helpful? Show your Appreciation by rating it:

Thank You!

Was the solution helpful?
Show your appreciation by commenting on ERROR CODE ON AIRCONDITIONER LG ART COOL INVERTER MODEL NUMBER LSZ244VM4:


I don't want to Accept this solution

Best Solution

posted on Mar 04, 2008
Helpful (85)

blackmask78

Rank:Apprentice Apprentice
Rating: 85%, 1 votes
Error C6 on lg cool art is common. you guy need a new CAPACITOR. cost $7.05c aud. it's 6uF 450vac.
take about less than 10min to install.
my lg model is lsz244vm-4, it's run well now.
Was this solution helpful? Show your Appreciation by rating it:

Thank You!

Was the solution helpful?
Show your appreciation by commenting on ERROR CODE ON AIRCONDITIONER LG ART COOL INVERTER MODEL NUMBER LSZ244VM4:


I don't want to Accept this solution

Best Solution

posted on Jan 09, 2008
Helpful (85)

SB74

Rank:Apprentice Apprentice
Rating: 85%, 1 votes
we purchased 2 of these units and the error code has appeared on both of them. 1 was fixed some time ago by a tech who replaced a fault part in 2 minutes it has worked perfectly since. The other unit has just thrown the code and is being looked at tomorrow morning so i will list what was replaced... seems to be a LG Artcool issue that should have been recalled i think.

Comment posted on Jan 09, 2008

seems that the capacitors are the problem!!! tech finally arrived today and identified the fault which most of us seem to be having. He could not fix it as the full control panel needs to be replaced... parts need to be dispatched from sydney and may arrive once summer is over...

Nice work LG
Was this solution helpful? Show your Appreciation by rating it:

Thank You!

Was the solution helpful?
Show your appreciation by commenting on ERROR CODE ON AIRCONDITIONER LG ART COOL INVERTER MODEL NUMBER LSZ244VM4:


I don't want to Accept this solution

Solution #4

posted on Aug 22, 2008
Not Rated (0)

PhilHeth

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
Hi - I reported this error back in June. Our local LG service mob came out fairly quick &.......'let out some gas'!! I was obviously a bit dubious about this doing much (not that I am any AirCon expert!) but.......it's now late AUG & we've had the unit on almost every evening to heat up the unusually pretty cold Brisbane winter nights & .......the error has not returned!!! He said sometimes, these errors can be caused by a excess build-up of gas pressure. I guess the proof is in the puddin!!! I think half the problem here is that the error is too generic & must cover alot of different possible faults/issues. Hence the confusion & frustration. Anyway - all is forgiven & LG aint so bad afterall.

Was this solution helpful? Show your Appreciation by rating it:

Thank You!

Was the solution helpful?
Show your appreciation by commenting on ERROR CODE ON AIRCONDITIONER LG ART COOL INVERTER MODEL NUMBER LSZ244VM4:


I don't want to Accept this solution

Solution #5

posted on Jun 23, 2008
Not Rated (0)

looselivin

Rank:Apprentice Apprentice
Rating: 85%, 2 votes
Product Technical Update sheet 19
Date 02-08-2008
Title: Fault code 06 and 22 DC Peak
Fault code 06 on RAC units is the same as fault code 22 on CAC units; this is one of
the hardest fault codes to diagnose. The fault is caused by an over current in the
inverters DC power circuit and is caused by either the inverter PCB or the
compressor having a fault. The tricky part of this fault is identifying whether it is the
compressor or the Inverter PCB which is at fault.
Please ask the engineers to check the following:
Switch off the power and disconnect the compressor leads, Check the resistance of
the compressor windings, red to blue, red to yellow and blue to yellow, the values
should all be equal and typically they should be between 1 and 5 Ohms, If not
replace the compressor. Reconnect the compressor and start the unit.
Does the compressor run?
Yes
-
Check supply Voltage to compressor measure from (Red to blue) then (Red to
Yellow and Blue to Yellow) AC Volts.
If the readings are not equal the PCB is at fault, if they are all equal the compressor
needs testing.
Check the run current of the compressor on all three phases, red, yellow and
blue, these should all be equal If not the compressor will be faulty.
Check the current drawn by the unit at the incoming power terminal to the
outdoor unit this should be no higher than the rated current on the units data
plate, If the current is high the compressor will be faulty.
Does the compressor run?
No
-
You need to check the inverter output voltages are all equal; you will need a
meter with a min max function,
Turn off the power and disconnect the leads to the compressor, Connect your
meter from (Red to blue) set your meter to record max and min Voltage AC,
Power up and Start the unit, watch the Voltage rise, Record the maximum
Voltage.
The inverter will stop after a few seconds and the Voltage will fall to 0 Volts
Swap the leads to measure from Red to Yellow, Measure as before, Repeat
for Blue to Yellow.
The readings of maximum Voltage should be the same for all 3 measurements if not
the PCB is faulty it will need replacing, if they are all equal the compressor is faulty.
please do NOT try this i could damage your unit if you don't know what you are doing call a service provider.

Was this solution helpful? Show your Appreciation by rating it:

Thank You!

Was the solution helpful?
Show your appreciation by commenting on ERROR CODE ON AIRCONDITIONER LG ART COOL INVERTER MODEL NUMBER LSZ244VM4:


I don't want to Accept this solution

Solution #6

posted on Jan 10, 2008
Not Rated (0)

topgeers

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
If you live in Melbourne, call WAM Electrical in Box Hill... They came out and fixed the problem in 10 minutes, it's working perfectly now through these 40 degree days !
Was this solution helpful? Show your Appreciation by rating it:

Thank You!

Was the solution helpful?
Show your appreciation by commenting on ERROR CODE ON AIRCONDITIONER LG ART COOL INVERTER MODEL NUMBER LSZ244VM4:


I don't want to Accept this solution

Can you Help with these Air Conditioners problems?

Air Conditioners
how do you install a relay with a transformer and a slave...

Air Conditioners
when the thermostat is set at the desired temperature the...

Air Conditioners
Remote control for Shinco KFR-70GW air conditioner does...

Air Conditioners
I have a portable heater that has stopped working. I...

Air Conditioners
We have replaced the thermostat and were told by a...

11 Other Users Have The Same Problem - Continued

Comment by Guest, posted on Feb 21, 2008

error still C6. this model is not pretty good hey.

Comment by Guest, posted on Jan 10, 2008

Well Life's NOT so Good with an LG for us either. Same problem with one of two units installed less than 12 months ago. The error code seems to relate to a fault with the outdoor unit as the fan will not rotate. The Most annoying thing is that if it was programmed to display C6 when a fault has occurred, the reason should be documented somewhere in the manual.



Comment by topgeers, posted on Jan 08, 2008

we have the same error code C6, machine runs for a while but outdoor compressor fan is not running. eventually it shuts down..... the service co said it is a 15 min fix by technician, but takes weeks to get an appointment!!!

Comment by Guest, posted on Jan 07, 2008

I Have just purchased this ART COOL in december, and I have the error msg "C5" Same problem you guys are having, nothing working. Have tried resetting, BUT nothing. Why do we find these problems on HOT DAYS!!! I have tried to get assistance on the LG service site, but nothing on error codes. Tried contacting LG, NOT in Business Hours. Very disappointed.

Comment by sgs77, posted on Jan 06, 2008

same prob - called LG and told it means there is too much power going to the outdoor unit - whatever that means! big problem as LG only have ~4 warranty service people in melbourne!! have to wait til january 17th for our service..... very poor service i think by LG and ours is not even 2 yrs old either, and we have 3 month old baby with more hot days on the horizon..... NOT HAPPY

Comment by adavisonline, posted on Jan 06, 2008

I have the same problem. Message "C6" appears and nothing works, I have to switch the power off and on, then it works fine. this happens once every week or so. very annoying.
Loading problems.

Need Immediate Assistance?
Chat Live Now!

Repair Service

Find Air Conditioner Repair Service Provider Near You:
Browse the Repair Service Directory
Repair Service Providers, Get Listed FREE

Prescreened Contractors

Get Matched to Prescreened Air Conditioning Contractors

Category
Zip code

When the original poster rates a solution that was given to his own problem, that rating is locked!
X

Are you sure the solution content is Inappropriate?
   
Tech buddies can communicate directly to answer questions. Become a Tech Buddy and have direct access to your favorite expert for FREE!