Mi ipod have a text sayin please contact suport

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} The message "go to www.apple.com/support/ipod" usually is preceded by, or followed by, the Apple logo or the sad face icon. It directs you to the Apple support site because either the iPod software is corrupted or there is a hardware problem. You should try to reset the iPod (try several times). Toggle the Hold switch to on, then back to off (none of the red is showing). Reset your iPod Press and hold down the Menu and Select buttons for 10 seconds (until you see the Apple logo) If you can update/reload the iPod software, this may fix the problem with your iPod. If that doesn't right the iPod, then try to restore it (which will erase the entire iPod and reload the software) in itunes. It will not erase your itunes library, only the files on the ipod itself. I hope this helps and good luck. Please vote appropriately and leave a message.