Cloudy will not come off when washed by hand

If it does not wipe off then this is called "etching" and it is perment damage you can avoid it with certain things. Set your water softener to hardness level of 3-4 grains per gallon. Do not prewash dishes before putting them in, just scrape. Dry without heat aslo will help

hard water is the problem. go to www.dishwasherfilter.com and get a difi filtration system for your dishwasher. very affordable and works like a charm. no more calcium build up.

If there is not enough water, the dishes would not get cleaned. This could be caused by a partially closed water shut-off valve (located under the sink), or a faulty dishwasher water valve (located at the bottom of the dishwasher, behind the kick panel, on either side).

Also, There is usually two, sometimes three spray arms in a dishwasher. Make sure there is no debris blocking the holes inside each spray arm.

**Water temperature Note***

To get the best results, the water has to be at 120 degrees Fahrenheit when entering the dishwasher.

Concerning the Film.

This problem occurs due to excessive calcium build up inside the dishwasher. Try cleaning you dishwasher using a dishwasher cleaner. There are a few out there, Try Dishwasher Magic.