Microsoft Windows Live Messanger
Problem for Microsoft Windows Live Messanger

I cannot log in! Been a




By ddknox on Oct 29, 2009

" "
I cannot log in! Been a member for years. Recently error message told me I was logged in at two places. I assumed it was on an old computer I had trashed that was logging in automaticaly. Kept knocking me offline. I decided to attemp to change my password. I did. Now I cannot log in ... won't accept my password. My "lost password" does not work because I have since moved and do not have access to my OLD MAILBOX. Comcast is no longer my ISP so I use netbased emails ONLY now. Login name is dee_knox@hotmail.com current phone # is 678-313-8261 current email addy is ddknox@gmail.com please help me retrieve my password .. or change my password to something that will work ... or let me DELETE MY ACCOUNT entirely and start over?

Solution #1

posted on Oct 29, 2009
Somewhat Helpful)

lyzmorato

Rank: Guru 
Rating: 85%, 241 votes
Silly as the answer may be ddknox but the only way for you to delete it is to stop using it. The only way for an account to be deleted on Hotmail is that the user is supposed to be logged in. But your case here is different.

There is still one thing you can do other than the alternative email route when requesting for the new password.

Reset your password by entering your secret answer
  1. On any Windows Live ID site or service sign-in page, click Forgot your password?.
  2. Verify your Windows Live ID(The e-mail address and password that you use to sign in to WindowsLive programs and services such as Windows Live Hotmail and WindowsLive Messenger; Microsoft services such as Xbox LIVE, MSN, and OfficeLive; and anywhere else that you see the Windows Live ID logo.) , type the characters you see in the Picture box, and then click Continue.
  3. Click Use my location information and secret answer to verify my identity.
  4. In the Country/Region list, select your country or region, select your state, and then type your ZIP code ( The postal code system that is used in the United States. The ZIPcode consists of a series of digits that are added to a postal address.The ZIP code is used to identify each postal delivery area for thepurpose of sorting mail.) or postal code ( A series of letters and/or digits that are added to a postal addressand used by the postal service for the purpose of sorting mail.) if you’re prompted to do so. Ifyou've moved since signing up for your Windows Live ID, use thelocation information you last provided. If you've provided both a homeand work location, enter your home location.
  5. In the Question area in the Secret Answer box, type your answer to the question.
  6. Click Continue.
  7. Enter and confirm a new password, and then click Continue.
  8. If prompted, enter an alternate e-mail address (An alternate e-mail address is a secondary e-mail address registeredwith your Windows Live ID. If you forget your password, you can havethe password reset information sent to your alternate e-mail address.) and click Continue, or click Skip to bypass this step.
  9. On the You've changed your password page, click Sign in to Windows Live.


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Solution #2

posted on Oct 30, 2009
Very Helpful)

wskaihd

Rank: Guru 
Rating: 97%, 204 votes
Instructions:
Step 1 Insert your Windows XP CD into your CD drive and boot your computer. If you receive the message "press any key to boot from CD," press any key.
Step 2 Press Enter to setup Windows. After accepting the license agreement, you wil be asked if you want start a Repair process.
Step 3 Press R to begin the Repair process. Setup will now check your disks and then start copying files, which can take several minutes. After this, reboot. Let the computer boot normally (do not press a key to boot from CD).
Step 4 Keep your eye on the lower left hand side of the screen. When you see the Installing Devices progress bar, press SHIFT + F10. This will open a command line console.
Step 5 Type NUSRMGR.CPL at the prompt and press Enter. This will give you access to User Accounts. Remove or change your password. Write it down! After the repair is finished, you will be able to log on with your new password.
Second way:there is some recovery tool like Windows Password Recovery Tool 3.0 can help you.
Good luck!
If i am helpful please rate me.
Thank you.
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3 people thought this was helpful

Solution #3

posted on Nov 17, 2009
Not Rated)

Alexis xy

Rank: Wiz 
Rating: 78%, 220 votes
HI!
I just wonder that if you kept remembered the account and password(click the remember password button) in your old computer before?
now,there are some tool can recovery your password in that situation.
more in http://www.passwordunlocker.com/im-password-unlocker.html
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