Looking for a part # for a photoconductor kit3 on a dell 1720dn printer

Any time an imaging drum is replaced on a 1700, 1710, or 1720 model dell laser printer, you must reset
the photoconductor count. The following procedure illustrates how this is done:
1. Open the front access cover
2. Press and HOLD the Cancel Button (Red X)
3. When you see the LED's 'Chase' turn the printer off
4. Close the access cover, and turn the printer back on
5. Press the Continue Button (Green Triangle) to print a settings report
6. Under the section 'Cartridge Information', locate the item 'PHOTOCONDUCTOR COUNT=0K' indicating 'Zero Thousands'.
s now been reset, and you should now be able to print now ok

The drum (photoconductor) places the toner onto the page.
If the drum is damaged the print quality will definetly be compromised

You need to replace. It is also called the drum unit.

http://www.nextag.com/dell-1720-photoconductor/shop-html

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Open front cover. Press and hold the 'CANCEL' button ( X ) until all lights flash in sequence. Close the front cover.

THIS MAY NOT SOLVE ISSUE BUT GO TO FIXYOUROWNPRINTER.COM, LOTS OF FORUMS/SOLUTIONS TO PROBLEMS FOR DELL 1700. MANY ARE SHARING SOLUTIONS.

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I believe this message is occur because the laser printer drum needs to be replaced, not the toner cartridge.

These are two different things. The part is a DELL 310-8710 Drum Unit. Just google DELL 1720N drum and you should be able to find one.

...so replace the photoconductor...pick one up at any office supply store.

The second link was the helpful information. Also, to cut through all of that --

If you need to reset the counter:

1. Remove drum kit with toner

2. Make sure all print jobs are flushed otherwise whatever has been sent and not printed will come spewing out.

3. Hold down CANCEL Button until all lights flash through.

4. Slide the drum kit and toner properly into the Printer.

done.

open front door, hold reset until lights flash up and down, press reset again, close door.
Press continue button to print the status of the photoconductor kit, it should be ok. But if you don't change the photoconductor kit, I think you can break other components.
I hope you understand this information because I am a french speaker. Good luck