This type of error occurs when your waste ink absorber is full. The first thing you ll do is to clean the holder and the cartridge itself, remove excess inks, spills and some dirts . Then reset the waste ink counter which requires lots of trials and tons of patience
1. Turn off your printer then press the Power button while pressing and holding the Stop/ Reset button.
2. When the Power is lit, press the Stop/Reset button twice while pressing and holding the Power button.
3. When you release the Power button and the Stop/ Reset button, your printer will move into a service mode.
4. When the on/off lights is in green, press the Stop/Reset button 4 times. You will then notice that each time the Stop/Reset button is pressed, the LED lights alternately in orange and green.
5. Turn off your printer.
6. Turn on your printer.
7. If unsuccessful go back to first step and try again .
8. If still unsuccessful just repeat the above procedures until you get your desired result
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