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Problem for Microsoft Office Small Business 2007 Upgrade: Windows

Microsoft word shuts down and restarts when i am

By kirnisorey on Oct 29, 2009

" "

microsoft word shuts down and restarts when i am using it. it recovers my work but continues to do this while i am using it. i was using vista but now i am using windows7. when i tried using microsoft works the same problem happened. i have already uninstalled and installed office several times

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Solution #1

posted on Nov 26, 2009

bschilz

Rank: Guru Microsoft

Expert
Rating: 87%, 677 votes

Have you by any chance installed a new printer lately? I had this same issue with a new HP printer. Once I unistalled that printer, the problem stopped.

Try this published fix from Microsoft. It is possible it will resolve your problem...
http://support.microsoft.com/kb/940791

Here is another link with possible solutions...
http://word.mvps.org/FAQs/AppErrors/ProblemsStartingWord.htm#Word_crashes_as_soon_as_it_opens_

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