Question about Compaq Presario 5000 PC Desktop
Hi my friends PC (compaq presario)( purchased new 2007 - windows vista) will not boot - When turned on it tries to load windows and then comes up with error message cannot load windows. It then gives you the choice of windows system repair or start windows normally. If you chose the later option it will try to load windows again and bring you back to the same screen. the first option of windows system repair checks the computer for the problem but is unable to find one. In the advanced options there is an option of checking memory and hardware and everything checks out ok. My friend has never backed up and has never created restore points. I told her she could do sysytem recovery but she would then lose her work and photos. As it appears to be a software problem it is not coverd by waranty. This all started after she loaded photos on to the computer. Please help.
Chances are if you load the windows CD into the CD player it wil boot to the CD. You can opt to repair the current version of windows without a format. You will not loose your data.
Posted on Jan 02, 2008
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