Question about Compaq Presario 5000 PC Desktop

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Computer will not boot

Hi my friends PC (compaq presario)( purchased new 2007 - windows vista) will not boot - When turned on it tries to load windows and then comes up with error message cannot load windows. It then gives you the choice of windows system repair or start windows normally. If you chose the later option it will try to load windows again and bring you back to the same screen. the first option of windows system repair checks the computer for the problem but is unable to find one. In the advanced options there is an option of checking memory and hardware and everything checks out ok. My friend has never backed up and has never created restore points. I told her she could do sysytem recovery but she would then lose her work and photos. As it appears to be a software problem it is not coverd by waranty. This all started after she loaded photos on to the computer. Please help.

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Re: computer will not boot

Chances are if you load the windows CD into the CD player it wil boot to the CD. You can opt to repair the current version of windows without a format. You will not loose your data.

Posted on Jan 02, 2008

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If this machine has a recovery partition you can restore it to it's original condition. If it does not, then you will have to install windows again from the installation disks. If it came with no disks then you'll have to purchase the disks. Before you do that see if this computer will run xp by looking to see that it meets the system requirements for that. Good luck.

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I hate to be the bearer of bad news but your friends install has caused the computer to forget its origin. Try a restore using the internal drive.
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  • Tap f10 repeatedly while it boots
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If that doesn't work, you can call Compaq with the serial number and they might have a phone fix. Chances are they will want you to send it to them for a factory restore. (Think $$$)
  • The alternative is to live with your friends install and forgo the Compaq software.

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1 Answer

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When booting up your computer if you press F8 as soon as it turns on and hold that down, you should get a screen up that gives you options to do a system restore.

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does your system compatible to windows vista?you said that it started when you install the graphics card?try to remove it from the program.if its still not working,try to re install your OS again and make sure that all the drivers you downloaded is compatible with else you have to replace your HD and start all over again.

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Hi. Azrul here. Here is 2 of my best solution for your problem:

1. Online support from your PC's manufacturer. Restart your PC using a Windows XP/Vista CD and download all the related drivers for your PC online (you will need your compaq presario model number for this)

2. There is also an option to purchase the restore disc online. Depending on the age of the PC that you purchased, just google for "Compaq" or "Hewlett-Packar"and get the restore disk from there.

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