Apple iPhone 3G Logo
Anonymous Posted on Oct 28, 2009

My iphone is stuck on startup screen with the apple in the middle of the screen, been like that for 6 hours.... tried resetting it doesnt work just does the same thing

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Matthew Boulden

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  • Master 440 Answers
  • Posted on Oct 28, 2009
Matthew Boulden
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Ok, what you need to do is turn the phone off, hold the home key down and connect the phone to the computer that your itunes is on. This puts the phone is recovery mode and you just need to follow the prompts from there. Make sure you are holding the home key when you plug it in from off.

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Do a hard reset.
  1. Press-hold the Home button (big circle below the screen) and the Sleep/Wake button (on top of the iPhone) simultaneously.
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  5. Don't be alarmed that it takes quite a while to load from the Apple logo to the main screen. This is normal.
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Open iTunes and connect the iPhone to your Mac.


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Press and hold the Home button and the Sleep/Wake button at the same time.


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As soon as the screen goes black release the Sleep/Wake button. Continue holding the home button until you iTunes pops up a message telling you that it has detected an iPhone in recovery mode.
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