Cartridge not recognized message - HP Deskjet D4260 Printer

Epson printer is out of cartridge or Epson printer won't recognize ink cartridge When you haven't properly installed cartridge, Outdated printer drivers and more. Follow the steps to fix the Epson printer out-of-cartridge issue:

·Remove and Reinstall the ink cartridge
·Clean the chip on the printer ink cartridge

Read the following steps to fix the Epson printer won't recognize ink cartridge

Does it show a Flashing X for the Black?

1 Replace the Ink Cartridge that has failed.

2 If the message continues to appear, clean the electrical contacts

inside the Ink Supply Station (power OFF the Printer first).

3 If the message continues to appear after cleaning the Ink Supply
Station, replace the Ink cartridge again.

If you insert the old cartridge, does it recognize it? If it does, then it's a problem with the new cartridge. Try to check if you already have taken out the protective tapes out of the cartridge.

If it still doesn't recognize the old cartridge, then it's a problem with the printer.

Knowledge Base

Message signals that the right cartridge is not correctly recognized.
May have several causes:
1. Cartridge model is wrong (not a Lexmark color cartridge 33 or 35). In this case one must replace the cartridge with the printer.
2. You use the correct cartridge but it is not recognized correctly. Try to clean the contacts on the cartridge and the printer with a soft towel or cloth.
3. If after you have cleaned the contacts you received the same message means that the cartridge is defective and must replace it with a new one.

You arn't clear whether this message appeared with the old toner cartridge or just with the new cartridge.
If this message just appeared with the new cartridge and not the old one, take it back and get a replacement cartridge.
If the message also appeared with the old cartridge, the printer has a problem with the drum ground connector on the high voltage power supply.

Try this: First check which cartridge(s) are not being recognized. In my case where I replaced all three color cartridges, two were recognized right away but one was not. You find out by sending a print request to the printer and looking at the ink cartridge levels diagram in the dialog window. In my case two of three were fine but one had a red X on it. So I removed it and cleaned the contacts with alcohol then rocked it in the slot after pressing it in. It was recognized and the charging process began as normal.

try uninstall AND REINSTALL THE DRIVERS..........

Check the PG 40 & 41 Labels are near the top lugs and not near the curved lug and make certain that the cartridges are fitting in right. If the label has slipped down the 'chip' can not be read and error message will come up.

I had the same problem except it would not recognize any of the ink cartridges. I kept hitting the OK button over and over again with the same cartridges in place not removing them at all and it finally recognized them. Decided to go to maintenance on the printer to do a test, and it went right back to not recognizing the cartridges. So i pressed the OK button over and over again until it finally recognized all the cartridges again, but this time i did not try and go into the maintenance to do a test run. Plugged it up to the computer and it has been working ever since. So press the OK button until it recognizes the cartridges, and run no tests on it is what my solution was for the problem. Really is a pain but it works now.