My son's unit did the same thing. I was told it was the hard drive, so I replaced the hard drive and battery and now it is good as new. (Replacing the hard drive is really quite easy if you carefully follow the instructions that come with the kit and have the right Ipod cover removal tools that also came with the kit. I bought mine at Apricorn.com and was very happy. Not inexpensive, but cheaper then having Apple do it. I also upgraded his 30gb Gen 5 to a 60gb while I was at it.)
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Rick, reinstall your iTunes on the computer. Reset the iPod (press both home button and on / off button, till the screen goes blank. wait till the apple logo comes and goes out again and switch on again) All things you payed for in the Apple store, can be put back on the iPod if anything is not there. Just go to the store and buy it again. You now see a cloud symbol and not the download or buy button.
reset the iPod. Press the on / of button for several seconds till you see switch off. Slide this, and wait till the screen is complete dark (10 to 20 seconds) then press the on / off button for one or two seconds, till you see the apple logo. wait about 30 seconds and you are ready again.
Thank for contacting Fixya, I will be glad to assist you.
What you can do, in order to resolve this issue, is start by resetting your iPod Touch (Note: this does not remove any settings, data or media you have installed in your device) • To perform a hard reset, press and hold your Sleep and Home Menu buttons for approximately 10 seconds. • Once your screen goes black, release both keys. (If you see a white Apple logo before you release the keys you have held the keys to long and will need to start the reset process once again) • The next screens you should see after the black screen, is the Apple logo screen followed by the main screen.
Reset the iPod Touch, by pressing and holding down the Sleep/Wake button and the Home button at the same time for at least ten seconds, then the LCD display will clear and the Apple logo appears on the black background. When Apple logo appears again, the reset is done.
Just do a reset. Hold down menu and select till the screen goes blank. The iPod logo should then show up and iPod will start up again as though just turned on. Otherwise, take the back off, disconnect the battery and reconnect again.