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Phone can only access 8 of the 32 songs on the memory card

We recently purchased an i580 and it came with a micro memory card. I formatted the card and then uploaded my songs to it. I inserted the card into the phone and accessed the media player, and only 8 of the songs show up. Now, I know for a fact that there are 32 songs on that card. I can't find anything in the book or on the user guide cd, and the technical service reps can't seem to find their butt with both hands!! I am nearly at my wits' end.....HELP!!

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Are all of the songs the same file type (mp3, wma, au, etc...)? Check the card on a PC so confirm that the files have data in them (ie- the file size is not zero). How big is the memory card? Does the i580 have a maximum size card it can use?

Reply here and let me know what you find out.

Posted on Jan 02, 2008


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