Question about Nintendo Wii Console

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Nintendo Wii freezing up in the middle of a game

Screen will freeze in the middle of a game and console will not turn off or restart. We have to pull the plug and start again. Today, it froze on one note while playing Guitar Hero 3. Had to uplug the console and begin again. Happened again and we just stopped altogether. Brand new console for Christmas. &*!@#@$#$I!!!!!!

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  • Cool Mama Jan 02, 2008

    Hey dahaka,

    Don't laugh but how do I update it? Why do I need to if it's brand new? Although, I did purchase it back in August because I was worried I wouldn't be able to get one when I needed it for Christmas.

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Hi cool mama.
First please let me know if you currently updated your wii.

Posted on Jan 02, 2008

  • 1 more comment 
  • Santiago Vallejo
    Santiago Vallejo Jan 02, 2008

    ah you havent updated it.
    I asked that because many people were complaining about a faulty update that is already deleted, and replaced for another update.

    If you buy it in august, then call nintendo, they will for sure replace it, many other people have complained about Wiis that freeze, and they got another Wii for free. However you need to get your old Wii back to the box with everything it came with, and send it to them, then they will send you a new Wii free of all charges.
    If you buy it in August you should still have the warranty and if you opened in Xmas then be carefull of not loosing or breaking anything, just get it inside the Wii box again and call nintendo

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  • Santiago Vallejo
    Santiago Vallejo Jan 02, 2008

    Here Is the official nintendo Wii webpage,
    go there and read the warranty polici if you want,
    *there is a phone numebr were you can call*

  • Santiago Vallejo
    Santiago Vallejo Jan 02, 2008

    ah i forgot to ask you something*
    Is guitar hero the only game that freezes? It might also be that game the one failing.

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  • 373 Answers

I would take it back and get it replaced with another if still under warranty.

Posted on Jan 02, 2008

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