Question about Motorola Mobility RAZR V3

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Be able to send and receive pictures attached to text messages for ATT on a Motorola Razar V3

When the phone is turned on the following message is sent to the phone:


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Re: Be able to send and receive pictures attached to text...

Redd7780 I don't want to burst yoru bubble but... I have an unloced phone that I added to my AT&T account. I brought it in to the AT&T store since I have a moderate sized business account. They added the IMEI number to my account but I still receive the error. It only happens with certain numbers. Most recently it happens when I send to my buddies in Canada. I can send itnernational to all my other contacts and no issue with my domestic contacts. It's also sporatic - - some times it works others no luck.

Posted on May 06, 2008

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Re: Be able to send and receive pictures attached to text...

I have heard about this happening to unlocked phones on AT&Ts network. The best I can find is that the message is occuring because AT&T does automatic software updates based on your IMEI. The network checks on your phone at power up to see if any software updates are needed. If you are using an unlocked phone the IMEI is not one that AT&T has information on or your IMEI is not correct in the account. Motorola may be able to provide assistance in stopping the mesasage. or maybe AT&T can disable the updates.

Posted on Jan 20, 2008

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Razar v3xx

When you receive the message with id and password, it usually means that either your phone is not multimedia messaging compatible or your account is not provisioned with the actual multimedia messaging feature itself.
If unable to send or receive a picture message (MMS), troubleshoot accordingly:
  1. Attempt to connect to MEdia Net on the device. Connectivity to MEdia Net confirms the device has enough signal strength and GPRS availability to send and receive MMS.
  2. Verify MMS is being sent to an AT&T subscriber. If MMS message is being sent to someone other then an AT&T wireless services subscriber, verify that the carrier is supported.
  3. Picture messaging settings are pre-configured on all devices purchased from AT&T. If the settings have been altered or if the device was not purchased from AT&T, validate picture message settings are properly configured.
  4. Attempt to send an MMS again.
  5. If further assistance is required, please contact Customer Care.

If problems occur, please perform the following troubleshooting steps:
  1. Verify device has signal strength.
  2. Check for a GPRS attach on the device.
  3. Verify the browser settings are correct.
  4. Clear the browser cache.
  5. Power cycle the device (turn off and back on).
  6. Attempt to access MEdia Net again.
  7. If unable to access a particular MEdia Net site, check to see if the site is supported by AT&T.
  8. If problem persists, please contact AT&T Customer Service for wireless customers.

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Motorola V3 Razr Sending/Receiving pics in text messages

ATT should have looked to see if the internet service is turned off for that particular phone. If thats the case, you shall not send receive pictures. Thats the only the reason you should not be able to send receive pictures.

Call ATT again and ask them that. Sorry to say you might have got the high school dropout rehab person that day.

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Motorola website has a delightful fix for this problem.

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