Carriage Jam

1. open the printer and move the carriage manually. if it moves freely go to step 2
2. check if there is a broken carriage chute. if it is damage the replace the printer or find someone who could fix it manually
3. turn the printer off and on. if it wont work go to step 4
4. check if there are paper jams.if there are non then go to step 5
5. uninstall and reinstall the ink cartridges. lastly go to step 6 if it wont work
6. reset the printer. unplug the power cord of the printer and before plugging it back again. press and hold # and 6 and do not release the buttons unless the printer would turn off or it would say "reset"
9. replace the printer it is of no use