Question about Arris DCT6200 DTV Receiver

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Black screen Worked fine for the last year then all of a sudden when I went to play something I had recorded, the screen went black and picture won't advance. I have 5 programs recorded and it won't play any of them. Help

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Re: Black screen

80% or more of the issues with your DVR can be resolved by unplugging the box for 90 seconds and plugging it back in. There are some features that will be avilable immediately, and others that will take time to download. IE: all of the quide. I can't stress this enough - reboot your DVR occasionally - just like your computer its hard drive might need this.

I have also seen the hard drive inside this box appear bad when it was actually a problem with one recording. In my case it was a recording on the wrong channel, one that did not broadcast anything in my market. I was unable to access any of my recorded programs and when I tried to play the one in question, the screen went black. I deleted the program and all was well.

Posted on Jan 27, 2008

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