Question about Tomtom ONE GPS Receiver

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No satellite reception most of the time

We have had our unit for a week and the first time we tried it we had 9 satellites showing. We drove for a mile and had none. For the next five or six times we tried it there was no reception at our house and none along the way. Today we had 8 satellites at our house and in two blocks we had none. Everyone else around us and everywhere we go has reception. We have even tried changing vehicles but nada. What are we doing wrong?

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  • 3 Answers

Try installing QuickGPSFIX using the Tom Tom Home software.

Posted on Jan 02, 2008

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1 Answer

Gps-simulator


The GPS Simulator mode is a mode where the unit will not look for satellites. instead, it will show simulated satellite receive signals on the satellite reception screen and allow you to simulate driving to the destination that you programmed into it. You will be able to see each turn just as if you were really driving on the road.

Apr 23, 2013 | Garmin nuvi GPS

1 Answer

When turn on always says poor satellite reception,


Hi Carlos,

You are receiving that message because the GPS is unable to acquire satellites. Satellite reception can be limited due to one or more of the follow reasons: Poor view of the sky, GPS antenna not deployed, used indoors or other internal problems.

Try taking the device outside in full view of the sky - preferably with little or no tree cover, tall buildings, etc. and allow up to 2 minutes to acquire satellites.

If unable to acquire, it may require return to Garmin for repair. Contact Garmin based on your location and product below:

North America - Consumer Products (for all Garmin products except Apollo aircraft)
Monday - Thursday: 8 AM - 6 PM, Friday 8 AM - 5 PM Central Time (closed holidays)
US: 913-397-8200
US Toll Free: 1-800-800-1020
Canada: 1-866-429-9296
E-mail Product Support

Europe - Consumer Products (for all Garmin products except Apollo Databases)
Austria For all Garmin products except Aviation.
Monday – Thursday: 9:00 AM – 17:00 PM (GMT/UTC +2)
Phone: 43 (0) 3133 3181 0
Website
Belgium For all Garmin products except Aviation.
Friday: 9:00 AM – 15:00 PM (GMT/UTC +2)
Phone: 00 32 2672 5254
Website
Denmark For all Garmin products except Aviation.
Monday – Friday: 9:00 AM – 17:00 PM Central European Time (GMT/UTC +1)
Phone: 00 45 4810 5050
Website
Finland For all Garmin products except Aviation.
Monday – Friday: 8:30 AM – 16:00 PM (GMT/UTC +3)
Phone: 00 358 19 311 001
Website
France For all Garmin products except Aviation.
Monday – Thursday: 9:00 AM – 18:00 PM Central European Time (GMT/UTC +1)
Friday: 9:00 AM – 17:00 PM Central European Time (GMT/UTC +1)
Phone: 00 33 1 5517 81 89
Website
Germany For all Garmin products except Aviation.
Monday – Friday: 8:30 AM – 17:00 PM Central European Time (UTC/GMT +1)
Phone: 00 49 898 58364 880
Website
Italy For all Garmin products except Aviation.
Monday – Thursday: 9:00 AM – 13:00 PM / 14:00 PM – 17:30 PM (GMT/UTC +2)
Friday: 9:00 AM – 13:00 PM / 14:00 PM – 16:30 PM (GMT/UTC +2)
Phone: 00 39 02 3669 9699
Website
Portugal For all Garmin products except Aviation.
Monday – Friday: 09:00 AM – 12:30 PM / 14:00 PM – 18:00 PM (GMT/UTC or GMT/UTC +1 depending on city)
Phone: 00 35 1214 447 460
Website
Spain For all Garmin products except Aviation.
Monday – Friday: 9:00 AM – 13:30 p.m / 14:30 PM - 18:00 PM Central European Time (GMT/UTC +1)
Phone: 00 34 934 972 373
Website
Sweden For all Garmin products except Aviation.
Monday – Friday: 9:00 AM – 17:00 PM (GMT/UTC +2)
Phone: 00 46 7744 52020
Website
United Kingdom For all of United Kingdom users and customers in unlisted countries in Europe, Africa and Middle East
Monday – Friday: 8:30 AM – 17:30 PM Western European Time (GMT/UTC)
Phone: 00 44 808 238 0000
Website

Aviation Products Monday – Friday: 7 AM – 7 PM Central Time (closed holidays)
US: 913-397-8200
US Toll Free: 1-866-739-5687
Canada: 1-866-429-9296
E-mail Aviation Support
Apollo Aviation Monday – Friday: 8 AM – 4:30 PM Pacific Time (closed holidays)
US: 503-391-3411
US Toll Free: 1-800-525-6726
Canada: 1-800-654-3415
Garmin Europe Monday – Friday: 8:30 AM – 17:30 PM Western European Time (GMT/UTC)
+44 (0) 87 0850 1243
Fax: +44 (0) 23 8052 4004

Sep 18, 2009 | Garmin GPS

1 Answer

TomTom slow and sometimes won't configure to satellite


All gps units do not do well trying to find a satellite on the move. You should let your unit locate satellites before you start moving.

Sep 05, 2009 | Tomtom ONE GPS Receiver

1 Answer

I have had a Garmin Nuvi 660 for 2 years now. While travelling in Florida last week with the unit on my dash and working properly I encountered heavy cloud cover. The unit said something like "poor...


if you havent gotten the December 2008 update for your 660, install the update and try again..this is a common problem with the nuvi series. you can get your update here
b600389.jpeg

its near the bottom of the page.

Jul 24, 2009 | GPS

1 Answer

Unable to get satellite reception


Make sure you are not moving and that you are on an open field with minimal aerial hindrances. It takes time for the GPS unit to acquire satellite signal and makes it difficult to acquire when you are moving so make sure you stop at an open are till it syncs with at least 3 satellites.

hope this helps!
-levibit-

Mar 20, 2009 | Garmin Nuvi 350 Car GPS Receiver

1 Answer

Lost Satellite reception !


check your power to the unit if not check your arial connections and try again

Mar 18, 2009 | Garmin Nuvi 300T GPS Receiver

3 Answers

Ique 3600 antenna reception problem


How long does it try to find the satellites? If it trys for a half hour of more with no results, the antenna may be broken. I have read in other forms that people have added an external antenna and their units would then work, evfen with the built in antenna broken.

Feb 25, 2009 | Garmin iQue 3600 GPS Receiver

1 Answer

Lost signal from the satellite


Signal Fade And Loss ~ Important, especially during winter!

Keep in mind that satellite broadcasts occur directly from fixed satellites in space to users. UPLINKS TO that satellite can happen from almost anywhere in the world! This includes broadcasts from remote studios, satellite vans and trucks.

Even signals from the main providing studios are susceptible to weather conditons even tho they have huge, high-gain transmitting dishes!

Weather is a major factor for both the uplinks and downlinks! Storm clouds can block the signals anywhere in the signal path(s). Rain clouds do too ~ even if it's not raining yet. Water-laden clouds make some of the BEST signal attenuators.

So one may have a gorgeous day in San Diego (let's say), but storms back east could trash satellite reception at his location and potentially everywhere else!

As you know, weather conditions all over the US are changing constantly with many severe storms occurring this past week and during any winter. In fact this week there was total signal loss on several satellites and I suspect storms back east were a big factor.

So it could have just been issues of timing for you. The UPLINK had intermittent problems with signal paths semi-crippled by weather... YOUR weather was CLEAR, but your reception was far from problem free ~ only because of weather problems elsewhere.

If you see intermittent satellite reception do check out the weather... especially back east.

Hope this helps!

Feb 01, 2009 | DISH Network Televison & Video

2 Answers

Garmin's KNA-G510 won't find satellites unless I tell it I'm in another state and it expands satellite search


I have the g510 with a kenwood head unit. On the satellite screen, on the left it only shows one satellite and on the right it is showing that there are upwards of six or so satellites that it is receiving reception from. I thought it might be the antenna, so I bought a new one. Still having the same problem. It cannot find my location. I've updated the software, I don't know what to do!!

Aug 14, 2008 | Kenwood KNA-G510 GPS Receiver

1 Answer

Losing Satellite signal


Latest software is 5.20, GPS sw 3.0

Go to the following link for more info on WAAS
http://www8.garmin.com/aboutGPS/waas.html

WAAS doesn't have anything to do with satellite reception.

Dec 26, 2007 | Garmin nuvi 350 GPS Receiver

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