Question about HP OfficeJet 6110 All-In-One InkJet Printer

1 Answer

7110 problem display says: Carriage error. Open door latch carrigae close door and then press enter but when i open the door the carriage doesn't move to the middle

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  • 57 Answers

Hi,

I understand that you are receiving the error " Carriage error.
Open door latch carrigae close door and then press enter " on the front panel display of the All-in-one.

Please follow the instructions from the below web document to get the issue resolved:

Here is the web document:

================

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00310229&cc=us&lc=en&dlc=en&product=91475&dlc=en&lang=en

================

Just copy and paste the entire link into the Internet browser's address bar and press enter.

Please remove the All-in-One Printer from the Power Surge Protector and plug it directly into a wall Power outlet, as the surge protector may not provide enough power to printer.

Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:

1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.
Note:
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.

This should resolve the issue that you are experiencing with.

Regards,
Lawrence

Posted on Jan 10, 2008

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How do you replace ask2000 printhead


Normally you can follow these given steps..It can be different for different model.....

Turn on the unit, and open the print-carriage access door by lifting the handle until the door locks into place.

The print carriage will move to the center of the unit. After the print carriage stops, release the gray print carriage latch and lift upward to access the printheads.

Remove the old printhead by lifting the printhead handle and pulling upward.

Being careful to touch only the black plastic remove the new printhead from the packaging and gently remove the plastic tape.

Using the printhead handle, push the new printhead firmly down into the appropriate slot; matching the color on the top of the printhead to the color on the printhead carriage.

Move the print carriage latch down, and make sure the loops catch the hooks. Snap the latch into place, and close the print carriage access door.

After the message to align the printheads appears in the front panel display, press Enter . A page prints to confirm alignment.

If you need any kind of technical assistance you can contact support cell at http://www.vtechsquad.com/

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I am looking for a color access door for a print carriage on an hp psc2210 all in one printer. (C8654A)


  1. If you are putting in a new cartridge, make sure to remove the tape.
  2. Turn on the unit, then open the print carriage access door. The print carriage moves to the center of the unit.
  3. Fit the cartridge into the proper carriage.
    • The carriage with the gray latch is for the black ink cartridge (HP 56), or the optional photo cartridge (HP 58).
    • The carriage with the blue latch is for the tri-color cartridge (HP 57).
    Slide the cartridge into the carriage at a slight angle, as shown in the illustration above. When the cartridge is fully inserted into the carriage, rock it upright.
  4. Hold the hinged flap of the latch out while lowering the latch.
  5. When the latch is fully lowered, release the hinged flap. It should catch under the tabs on the carriage, as shown in the illustration.
  6. Close the cartridge access door.
  7. The LCD display may indicate that the cartridges need to be aligned. Press Enter on the front panel. You may discard the alignment page that prints.
Remove cartridges
  1. Turn on the unit, then open the print carriage access door. The print carriage moves to the center of the unit.
  2. Press down lightly on the top of each ink cartridge latch and pull the lower section of the latch out to release the cartridge.
  3. Pull the cartridge out of the print carriage and relatch the empty print carriage. The print carriage may move to the right automatically, and if the latch is up, it could be damaged.

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How to change ink cart. in hp psc 2210 all in one printer


  1. Turn on the unit, then open the print cartridge access door. The print carriage moves to the center of the unit. Never attempt to move the carriage by hand.
  2. Press down lightly on the top of the ink cartridge latch and pull the lower section of the latch out to release the cartridge.
  3. Pull the cartridge out of its holder.
  4. Carefully remove the protective tape from the new cartridge.
  5. Reinsert the new cartridge into the carriage at a slight angle. When the cartridge is fully inserted into the carriage, rock it upright.
  6. Hold the hinged flap of the latch out while lowering the latch.
  7. When the latch is fully lowered release the hinged flap. It should catch under the tabs on carriage.
  8. Close the cartridge access door.
  9. The LCD display may indicate the cartridges need to be aligned. Load paper and press "Enter" on the front panel.Discard the alignment pages that print.

Feb 01, 2011 | Office Equipment & Supplies

1 Answer

My printer made a weird noise and now says "Open door Clear carriage jam and then press Enter". How do I clear a carriage jam? I have opened the top cover and usually the print cartridges move to the...


Issue The error ' Open Door, Clear Carriage Jam, and then Press Enter ' displays on the product. The following symptoms might also accompany this error:
* The product will not print. * Printing stops unexpectedly. * The carriage does not move.
Try the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting. Solution one: Turn the All-in-One off and on again
1. Press the Power button ( ) to turn off the product. 2. Press the Power button ( ) to turn the product on again.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.
Solution two: Clear any paper jam A carriage jam might follow a paper jam. Follow these steps to check for and remove any jammed paper. Step one: Check for and remove any loose paper from the input tray Remove any loose paper from the input tray, the output tray, and the automatic document feeder (ADF). CAUTION: Do not remove jammed paper at this stage. Step two: Clear a paper jam from the rear access door WARNING: Always clear paper jams through the back door if possible. To avoid tearing the paper and damaging the print mechanism, pull paper from the printer slowly and gently. Avoid touching the internal components of the printer.
1. Disconnect the power cord from the back of the printer. 2. Remove the back door and remove as much jammed paper as possible.
3.Replace the back door and open the carriage access door. If there is paper visible that cannot be removed through the back door, gently pull it out from the front.
4. Reconnect the power cord and close the printer.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.
Solution three: Make sure that the carriage moves freely
1. With the product turned on, open the cartridge access door. The carriage might try to move into the access area. If so, allow it to move to that position. 2. Without turning off the product, unplug the power cord from the back of the product. WARNING: You must disconnect the power cord to move parts by hand without the risk of an electrical shock. 3. Look in through either the cartridge access door or the output paper tray to make sure that the cartridges are secure in the carriage and not loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving. 4. Make sure the carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found. You might have to reach through the output paper tray to access the carriage. 5. Close the cartridge access door and reconnect the power cord to the product. 6. Press the Power button ( ) to turn on the product.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.
Solution four: Remove and reinsert the print cartridges Incorrect installation of the print cartridges can cause the product to show a false carriage jam. Follow these steps to remove, and then reinstall the print cartridges. Step one: Remove the print cartridges
1. Press the Power button ( ) to turn off the product. 2. Open the front of the product to access the carriage. The carriage moves to the center of the product.
3. Unlatch the two print cartridge latches, and then raise the latches. 4. Remove the print cartridges.
Step two: Reinsert the print cartridges
1. One at a time, hold a print cartridge with the printed label up, and then slide the print cartridge into its slot. Repeat this step for the other print cartridge.
# NOTE: Insert the black print cartridge into the slot with the gray latch, and insert the color cartridge into the slot with the blue latch. # Grasp the end of the latch on the cartridge slot with your thumb, and then pull the end of the latch toward you. While holding the latch, press down on the top of the latch until it stops, and then release the end of the latch so that it catches under the tabs. CAUTION: To avoid damaging the product, do not force the latches into place.

3. Close the product cover. A message displays on the control panel to align the print cartridges. 4. Press the Enter button to begin the cartridge alignment. Two pages print. Follow the instructions printed on the second page to complete the alignment. 5. Try the print job again.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.

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1 Answer

IDS failure, call HP message comes up


Hope this helps you. This error is caused by either a correct or incorrect detection of air in the manifold. The steps below will clear the error condition, which should solve the problem if it is caused by an incorrect detection of air. If there really is air in the manifold, however, this procedure will not solve the problem and the printer will have to be serviced. Step 1 - Remove all printheads CAUTION: Do not touch the printhead tower. Do not remove the printhead handle. Keep printheads out of the reach of children. Figure 1: HP 14 printhead c00042423.jpg 1 - Handle 2 - Tower
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  2. Open the print carriage access door by lifting the handle until the door locks in place. The print carriage moves to the center.
  3. Wait two or three seconds, then unplug the power cord.
  4. Open the printhead latch. See the illustration below. Figure 2: Open the printhead latch c00042424.jpg
  5. Remove each problem printhead by lifting the printhead handle and pulling up. See the illustration below. Figure 3: Remove the printhead c00042425.jpg
Step 2 - Reset the internal error state NOTE: This step must be performed before the printheads are re-installed.
  1. Close the printhead chute.
  2. Close the access door.
  3. Plug the power cord back in.
  4. Turn on the power. The front panel should read No Printhead. Will damage Product. Insert [color name] [icon] printhead now . NOTE: The carriage may make a grinding noise when you turn the power on. This noise is normal.
  5. Open the print carriage access door by lifting the handle until the door locks in place. The print carriage moves to the center.
  6. Wait two or three seconds, then unplug the power cord.
  7. Open the printhead latch.
Before re-inserting the printheads, make sure all the electrical contacts have had at least five minutes to dry. Step 3 - Insert the printheads
  1. Place each printhead in its slot in the printhead carriage. The colored shape on the top of the printhead should match the colored shape on the proper slot on the printhead carriage.
  2. Press down firmly and evenly on both the front and back of the printhead, as shown in the illustration below. Proper seating is essential to making good electrical contact.
Figure 4: Seat the printhead c00042431.jpg Step 4 - Close and check the printer
  1. Close the printhead carriage latch and make sure the loops catch the hooks. See the illustration below. Figure 5: Loops catch hooks c00042432.jpg
  2. Snap the latch into place.
  3. Plug in the power cord.
  4. Close the print carriage access door.
  5. Turn on the power.
  6. If the error clears, a message to align the printheads may appear on the HP Officejet D and HP Officejet 7100. Press Enter to align. If the error persists contact HP. Printhead replacement will not resolve this problem - the printer will have to be serviced.

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How to change a cartridge on c4345


Installing new cartridge:
If you are putting in a new cartridge, make sure to remove the tape.
Turn on the unit, then open the print carriage access door. The print carriage moves to the center of the unit.
Fit the cartridge into the proper carriage.
The carriage with the gray latch is for the black ink cartridge (HP 56), or the optional photo cartridge (HP 58).
The carriage with the blue latch is for the tri-color cartridge (HP 57).
Slide the cartridge into the carriage at a slight angle, as shown in the illustration above. When the cartridge is fully inserted into the carriage, rock it upright.
Hold the hinged flap of the latch out while lowering the latch.
When the latch is fully lowered, release the hinged flap. It should catch under the tabs on the carriage, as shown in the illustration.
Close the cartridge access door.
The LCD display may indicate that the cartridges need to be aligned. Press Enter on the front panel. You may discard the alignment page that prints.
Remove cartridges:
Turn on the unit, then open the print carriage access door. The print carriage moves to the center of the unit.
Press down lightly on the top of each ink cartridge latch and pull the lower section of the latch out to release the cartridge.
Pull the cartridge out of the print carriage and relatch the empty print carriage. The print carriage may move to the right automatically, and if the latch is up, it could be damaged.

Nov 26, 2008 | HP Office Equipment & Supplies

1 Answer

HEW Office Jet 7110


Connie- lol sorry but this sounds like a carriage stall issue. i have dealt with this unit many times and it used to be the bomb back in 2004.

Follow the steps mentioned on the link and it may magically work for you.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa02107&lc=en&dlc=en&cc=us&lang=en&product=91472


One last terrible thing you can do to make or break this thing is tolift it 2 inches(without the cartridge in it) and drop it-that may getthe stalled carriage moving.

Move the carriage left to right with your hands.

If nothing works got a new aio the new stuff they have is pretty good and the ink utilisation is much more effective now.

I hope it helped!!
Keshy

Oct 10, 2008 | HP OfficeJet 7110 All-In-One Thermal...

1 Answer

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When you open the door, disconnect power, center carriage, close door and reconnect power... that doesn't work?

Only other thing you can try is removing printheads and cartridges and doing a semi-full reset. After removing those, disconnect power for 30 seconds. Hold down #,6 while plugging the powercord back in. This will do a hard reset on the unit.

IF that does not fix it, new cartridges 'can' make a difference, but it's unusual. To be honest it's a lot of money on an unlikely fix.

Otherwise, your unit will need to be serviced or replaced...

May 07, 2008 | HP OfficeJet 7110 All-In-One Thermal...

1 Answer

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Try this:

Open door, disconnect power.
Move carriage to center by hand and ensure it IS latched.
Close door.
Reconnect power.

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I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?

I tried pressing the # & 6 at the same time, but the error message still there.

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